Salesforce Architect

Advanced Drainage Systems • Hilliard, OH

1d • Onsite

About The Position

Advanced Drainage Systems is a leading manufacturer of stormwater and onsite septic wastewater solutions, committed to sustainability and innovation. With a vast manufacturing and distribution network, we deliver high-quality products across multiple industries while recycling over half a billion pounds of plastic annually. At ADS, we foster a culture where diverse perspectives drive better ideas, ensuring every employee feels valued, heard, and empowered to make an impact.
We are seeking a Salesforce Architect to join our Salesforce team, supporting approximately 900 business users across Sales, Marketing, Product Management, Engineering Service, Finance, and Customer Operations. In this role, you will design scalable, secure Salesforce solutions, collaborate with stakeholders to align technology with business needs, and stay current with the evolving Salesforce ecosystem. Expertise in Sales Cloud, Service Cloud, Apex, and integration technologies (e.g., MuleSoft, Boomi, Informatica) is required. Experience with Commerce Cloud, Experience Cloud, or Order Management is a plus.

Requirements

• Bachelor’s or associate degree in Business, IT, Marketing, Sales, or related field (or equivalent experience).
• 10+ years of experience delivering solutions in Sales, Marketing, or Service Clouds with strong Salesforce ecosystem knowledge.
• Expertise in sales operations, order management, and customer service processes; SME in Salesforce configuration and workflows.
• Strong Apex development and enterprise integration experience; ability to quickly create Proof of Concepts (POCs).
• Proficiency in Salesforce automation tools (Flows); strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills; ability to build inclusive relationships across teams.
• Continuous learner with a growth mindset and awareness of Salesforce trends.

Nice To Haves

• Salesforce Designer and/or Architecture certifications preferred; PMP certification a plus.
• Experience with Commerce Cloud, Experience Cloud, or Order Management is a plus.

Responsibilities

• Partner with stakeholders to identify, prioritize, and deliver Salesforce initiatives aligned with business capabilities.
• Architect and document custom Salesforce solutions; communicate concepts visually and in writing for decision-making.
• Manage and optimize integrations and process flows with enterprise applications; maintain accurate interface maps.
• Provide technical guidance to developers; mentor administrators and analysts to ensure quality delivery.
• Establish and enforce best practices and governance for secure, scalable solutions; review and recommend improvements.
• Support project activities for customizations and development, including prototyping for requirements gathering.
• Maintain deep understanding of sales and order operations; stay current on Salesforce technologies and trends.

Benefits

• Health & Welfare Benefits: Medical and prescription drug plans, telemedicine (with medical plan), High-Deductible Health Plan (HDHP) and Health Savings Account (HSA), dental and vision plans, virtual physical therapy, an employee assistance program (EAP), and voluntary accident, critical illness, and hospital indemnification programs.
• Financial Benefits: Retirement 401k program with company match, an employee stock purchase plan (voluntary), financial wellness planning, paid parental leave, flexible spending accounts (FSA) for child care and health care, short-term and long-term disability, basic life insurance, accidental death and dismemberment (AD&D), adoption financial reimbursement, tuition reimbursement, voluntary life insurance (for employees, spouses, and children), and voluntary identity theft and fraud protection.
• 100% paid by ADS.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees