Salesforce Administrator

Fenix24

About The Position

Fenix24 isn’t just about recovery, we’re about resilience. When disaster strikes, we don’t settle for getting businesses back online; we rebuild smarter, faster, and stronger. Our team thrives in high-stakes environments where precision and speed matter. Every system we connect, every process we streamline, fuels our mission to turn disruption into opportunity. We’re looking for a Salesforce and Mulesoft Admin/Developer who can move quickly, think boldly, and deliver solutions that will scale. This role is for the go-to expert who is ready to own their craft and solve complex challenges as our interconnected systems change and expand. This role will report to the Revenue Operations leader.

Requirements

Expert in Salesforce advanced features, including:
Event Monitoring (tracking user activity and security events)
Account Engagement (Pardot) for marketing automation and lead nurturing
Data Cloud for unified customer data and segmentation
Sales Cloud for pipeline and opportunity management
Revenue Cloud for quote-to-cash processes
Hands-on MuleSoft experience building integrations and APIs (Anypoint Platform, DataWeave).
Proven success integrating Salesforce with systems like ServiceNow and NetSuite.
Strong understanding of Apex, SOQL, Flows, DataLoader, and Lightning development.
Familiarity with CI/CD tools and deployment best practices.
Ability to work independently, prioritize effectively, and make strategic decisions as the sole subject matter expert.
Excellent problem-solving skills and ability to communicate technical concepts clearly.
Experience with REST APIs (designing, consuming, and troubleshooting integrations).
Adept and leading implementation efforts, data migration projects, and feature rollouts.
3–5 years experience as SFDC Admin/Developer
Salesforce Certified Administrator
Mulesoft Certified Developer - Level 1

Nice To Haves

Salesforce Advanced Administrator – a plus
Mulesoft Certified Integration Architect (MCIA) – a plus

Responsibilities

Own Salesforce Revenue Cloud Advanced - Configure and optimize CPQ workflows, product catalogs, pricing rules, and billing processes to support accurate quoting and faster deal cycles.
Build & Maintain Integrations with MuleSoft - Design and implement MuleSoft APIs to connect Salesforce with systems like ServiceNow, NetSuite, Docusign, Vendor systems, and other critical platforms. Ensuring data flows securely and reliably.
Administer & Develop Salesforce - Customize objects, fields, flows, Lightning components, installed packages, and maintenance; write Apex when needed; and maintain a clean, scalable org.
Drive Data Integrity & Governance - Implement best practices for data quality, release management, and compliance across all environments.
Work Autonomously as the Sole Expert - You will be the primary authority for Salesforce and MuleSoft within Fenix24; responsible for strategy, execution, and ongoing optimization without daily oversight. This role requires self-direction, proactive problem-solving, and ownership of all technical decisions in your domain.
Collaborate Across Teams - Work closely with RevOps, Sales, Marketing, Engineering, Finance, and Support to translate business needs into technical solutions that improve efficiency and accuracy.

Benefits

Internal and external learning & development opportunities, including career advancement
Scheduled & flexible PTO programs
Family friendly programs - Care packages
Regular team building events
Competitive compensation & benefits:
Medical insurance, including dental and visual cover
Short-Term & Long-Term Disability
Life Insurance
Mental Health & Wellness programs
Employee Assistance Program (EAP)
401(k) retirement plan
Company-paid holidays
Monthly fitness/gym membership allowance