Salesforce Administrator

LINQAustin, TX
35dHybrid

About The Position

In this highly visible role, you will be collaborating cross-functionally with all of our partners across the business to deliver innovative and scalable solutions that maximize value within the Salesforce platform.

Requirements

  • 5 years of administrator experience working with Salesforce Sales and Service Cloud
  • Expert-level proficiency in all areas of declarative development within Salesforce
  • Prior experience with and strong knowledge of Salesforce CPQ+
  • Salesforce Advanced Administrator Certification (ADM-301)
  • Familiarity with Agile development processes

Nice To Haves

  • Strong ability to identify and ask relevant questions when documenting change requests, challenging directly when necessary in an effort to deliver scalable
  • Excellent verbal and written communication skills
  • Exceptional problem-solving capabilities and understanding of Salesforce best practices
  • High attention to detail and interest in ensuring data integrity
  • A self-starter with a strong desire to continuously learn and perform the level of research necessary to overcome roadblocks
  • Experience managing other downstream GTM Tools

Responsibilities

  • Work with stakeholders and users to define requirements in order to support building new system enhancements
  • Work collaboratively with the existing team to refine requirements and design sustainable and scalable solutions which meet business needs
  • Provide day-to-day administrative support such as user setup & management, maintenance of assignment rules, escalation rules, notifications, data updates, and queue management
  • Perform triage for inbound support cases and assist users toward resolution of issues or escalate bug tickets for review and resolution
  • Assist business users in relation to their reporting and data needs
  • Proactively identify and implement under-utilized functionality and required system maintenance updates
  • Support installation and configuration of both new and existing managed packages and their native integrations

Benefits

  • Flex Your Workspace: Work remote from one of our eligible states across the US, or if you’re near Austin three days in office a week!
  • Planning Your Future: Our 401(k) plan comes with a 4% employer match on total earnings (not just your base salary).
  • Performance Pays Off: Whether it’s a company bonus or target sales commission, your hard work doesn’t go unnoticed.
  • Vacation Your Way: Our flexible Open Paid Time Off Plan lets you take the time you need, when you need it.
  • Paid Parental Leave: Take the time you need to welcome your new addition – We’ve got you covered!
  • Ten Paid Corporate Holidays: Enjoy a little extra downtime to relax and recharge with the ten paid holidays each year.
  • Giving Back: Feel good while doing good – 16 paid volunteer hours to support the causes that matter most to you. #LINQCares
  • Benefits That Have Your Back (And Teeth, Too!): Rock-solid medical, dental and vision coverage. Pick your vibe: a low deductible PPO and pair with an FSA or a HDHP with a sweet HSA – with contributions from LINQ. Dental perks that even cover braces for the kiddos.
  • Wellness Perks: Employer-paid Short-Term Disability, Long Term Disability, Basic Life, and AD&D insurance. Gym reimbursements and tons of extra savings on travel assistance, employee assistance, and even pet insurance options.
  • Grow With Us: Invest in yourself with professional development opportunities to keep leveling up your skills.
  • Rewards For Referrals: Got an amazing candidate in your network? Send them our way and earn a referral bonus when they join the team!
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service