Salesforce Administrator - Project Specialist

West Shore Home • Harrisburg, PA

6d • Onsite

About The Position

As a Salesforce Administrator- project specialist at West Shore Home, you will help design, customize, and modify Salesforce and related Business Systems (ERP, CPQ, backup solutions, call center software, calendar tools) to support the organization’s evolving operational needs.

Requirements

• Active/current Salesforce.com Administrator certification required.
• 2+ years of cross-functional systems experience- ERP, CPQ, backup solutions, call center software, calendar tools, etc.
• 2+ years of Salesforce administration experience in a business environment, with an understanding of different business units and what they need.
• Proven Experience designing Salesforce custom objects, custom fields, picklists, page layouts, workflows, flows, process builders, approval processes, validation rules, custom tabs, reports, dashboards, and email templates according to application requirements.
• Knowledge of the standard capabilities of Salesforce and have successfully expanded on those capabilities with custom automation, integrations, and packages.

Nice To Haves

• Salesforce Advanced Admin or App builder certification is strongly preferred or required within 12 months.

Responsibilities

• Drive business integrations and transformations in Salesforce and related Business Systems (ERP, CPQ, backup solutions, call center software, calendar tools, etc) across the company as we continue to grow and open additional locations.
• Independently manage and execute multiple, simultaneous projects and project-related tasks as directed by Business Systems Project Managers, ensuring high-quality, timely delivery within an Agile development framework.
• Develop and sustain custom objects, custom fields, picklists, page layouts, workflows, flows, process builders, approval processes, validation rules, custom tabs, reports, dashboards, and email templates according to application requirements that directly improve system functionality and streamline critical business processes.
• Support and collaborate with the Business Systems Support Team as needed for system troubleshooting and optimization.

Benefits

• Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability)
• 401(k) retirement plan with company match
• HSA plan with company match
• Paid holidays and paid time off (PTO)
• Employee Referral Program
• Employee Discount Program
• Paid training and unlimited professional growth potential

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees