Sales Training Specialist Senior

CooperVision•Victor, NY

35d•Onsite

About The Position

CooperVision, a division of CooperCompanies (NASDAQ:COO), is one of the world's leading manufacturers of soft contact lenses. The Company produces a full array of daily disposable, two-week and monthly contact lenses, all featuring advanced materials and optics. CooperVision has a strong heritage of solving the toughest vision challenges such as astigmatism, presbyopia and childhood myopia; and offers the most complete collection of spherical, toric and multifocal products available. Through a combination of innovative products and focused practitioner support, the company brings a refreshing perspective to the marketplace, creating real advantages for customers and wearers. For more information, visit www.coopervision.com . Job Summary Delivers training to sales representatives, enabling them to meet sales goals and giving them the opportunity to achieve optimum productivity through successful and customized training and development efforts. This position supports the execution of a variety of training programs and projects across the commercial organization.

Requirements

Demonstrated ability in: Dynamic engaging Trainer and Facilitator, both in person and virtually, Sales Training, Microsoft Office Products, Teams/Zoom/WebEx, Coaching and Feedback, Time Management and Prioritization, Self-direction - can self-manage multiple priorities and projects, Leading and Driving Change, Written and Verbal Communication
3+ years' experience in training and facilitation, preferably in sales, optical, or medical device field
3+ years successful track record in sales or learning & development role
Bachelor's Degree preferred

Nice To Haves

Selling Skills
Contact lens industry
Optical health, disease, and anatomy
Lens products - CVI, competitive products and technologies
Contact lens fitting
Allego LMS experience
Awareness of: Learning Management Systems and other learning technologies, Adult and Blended Learning, SalesForce.com, Tableau Reporting & Analytics

Responsibilities

Work with the Director of Sales Development, Sr Manager of Sales Development, and other Sales Trainers to:
Facilitate training programs for sales personnel which include and are not limited to: Virtual and In-Person classroom learning, New Hire Onboarding, Basic, New and Advanced Product Training, Industry Knowledge Training, SFDC/CRM Training, Sales Skills/Competency Training, Sales Process Training, Compliance Refresher training as dictated by sales leadership, HR, marketing or other
Participate in the organization, design, and deployment of Annual Sales Conference events
Participate in the organization, design, and deployment of mid-year training meetings and regional meetings
Partner with Regional Sales Managers on the development and execution of individualized sales learning plans for sales representatives
Ensures sales representatives have the performance development opportunities, tools and training necessary to succeed in the sales process.
Provide observations, performance updates, evaluation metrics, and coaching to Regional Sales Managers to ensure continuation of sales rep development
Inform Sr Manager of Sales Development if new content needs are required
Curate and contribute to specialized curricula maps and learning experiences to drive sales rep performance- rapidly shares with other Sales Trainers
Plan and execute co-travels with sales representatives when appropriate to: Assess current sales representative knowledge and skill, Identify gaps in knowledge, skill and execution and apply necessary coaching, Report on findings and detail recommendations for improvement in addition to highlighting sales representative strengths
Provide guidance to sales leadership on accessing and leveraging existing learning and development tools and resources needed to drive performance improvement
Implement internal training classes and materials targeted at marketing, sales, and other department staff to drive performance
Partners with SFDC Power Users to assess and determine new or existing SFDC training needs
Stays abreast of learning trends and technologies to continually bring innovation into the training strategy
Review journal articles and other relevant research (Insights) for summarization as training/education materials.
Work cross-functionally with other areas of company to ensure the success of company's long-term, strategic plans
Manage expenses to meet financial targets
Manage reporting and analysis for department activities
Communicate with the Regional Sales Managers and Area Sales Directors regarding training initiatives and activities
Expand learning and development acumen by participating in Continuing Education courses both in-person and virtually
Other functions as assigned