Sales & Training Executive, Pro Spa (Dr. Dennis Gross Skincare) - Los Angeles

Shiseido

23d

About The Position

Join the dynamic and diverse team at Shiseido Americas, a subsidiary of the world-renowned Shiseido Company Limited. Be a part of a portfolio of prestige beauty brands which includes Clé de Peau Beauté, Drunk Elephant, Dr. Dennis Gross Skincare, NARS, SHISEIDO and several prestige fragrance brands including Issey Miyake, Narciso Rodriguez and Tory Burch. At Shiseido Americas we value and celebrate human diversity, with a rich tapestry of employees from all backgrounds and experiences. Headquartered in New York City with US offices and facilities located in New Jersey, Ohio, Texas and Florida, Shiseido Americas employs over 2,000 individuals in the US, Canada, and Latin America. Shiseido Americas is a hub of talent and innovation. Be inspired by the array of skills, knowledge, and integrity of your colleagues, and join our driving force as Shiseido continues its pursuit of beauty innovations for a better world. At Shiseido Americas, we focus on our people. We strive to foster a collaborative workplace culture where creative thinking, inclusivity and unique diverse perspectives are celebrated in order to drive success for both our employees and the company as a whole. By prioritizing our team and promoting an open-minded environment, we push the boundaries of what's possible and bring new ideas to life. The Dr. Dennis Gross Skincare team is focused on making a difference in the lives of people by delivering science-based skincare with humanity. We call it skincare with a soul. Dr. Dennis Gross’ philosophy and approach to skincare and his professional experience as a cancer researcher, practicing dermatologist and formula innovator cascade in every aspect of the brand. We formulate with proven active ingredients and state-of-the-art delivery systems that allow you to bring the clinic home in easy-to-use at-home treatments. In our New York office, we are inspired daily by teamwork, creativity and creating a space where everyone is valued. The Sales & Training Executive (STE) is responsible for driving sales through managing, developing, and increasing the overall growth of spa accounts within their territory and identifying and securing new business accounts that support meeting their goals. The ideal candidate will be a licensed esthetician with an extensive background in selling skincare to high-end spas/salons, a passion for the skin care industry, excellent time-management skills, a relentless desire to hit sales targets. Active list of contacts preferred. This role will be a brand ambassador to our spa/independent sales channel.

Requirements

You have a minimum of 3 years’ equivalent experience in the Professional Skincare space highly preferred
You are a licensed Esthetician
You have proven ability to drive sales and provide excellent customer service.
You have demonstrated ability to assess, analyze, and identify trends in the business.
You are experienced in successful budget management.
You have exceptional interpersonal skills and ability to build positive business partnerships.
You can work collaboratively in a fast-paced, changing environment.
You are self-motivated and able to work independently.
You can work a flexible schedule, including weekends as needed.
You have excellent verbal, non-verbal, and written communication skills, including strong presentation abilities.
You are proficient in all Microsoft™ Office programs and other analytical tools.
This role requires being in the field a minimum of 4 days per week. The other 1 day would be considered an office day. Travel: up to 60%

Nice To Haves

Active list of contacts preferred

Responsibilities

You will effectively promote and manage all spa/salon, hotel/resort business in the designated region based in Los Angeles Metro supporting West Coast accounts.
You will develop and initiate business tactics to achieve and exceed sales goals
You will identify areas of opportunities within existing clients brand representation
You will continually prospect and open new accounts
You can effectively present and persuade potential clients for new business and product and treatment launches
You will educate client teams on brand, product knowledge and hands-on treatment protocols.
You will develop and maintain a comprehensive call cycle to ensure all clients are supported
You will manage the entire on-boarding process for new accounts, including training
You will Identify regular education calendar scheduling to coincide with field visits
You will deliver and execute best-in-class customer service to clients and client’s team.
You will build positive and impactful relationships with client partners
You will collaborate and maintain consistent communication with accounts and internal management
You will strategize, plan, and execute successful seasonal events and promotional activities
You will implement and execute individual marketing initiatives
You will assist with managing proper stock and inventory levels when needed
You will offer support via materials, collateral, and sampling on a regular and timely basis.
You will handle and resolve problems or customer complaints.
You will manage territory budget to conform with company guidelines
You will attend and participate in sales meetings, product seminars, conference calls. Trade shows when applicable.