Sales Training Director

Twist Bioscience•South San Francisco, CA

1d•$180,000 - $230,000

About The Position

Twist Bioscience is seeking an experienced and highly motivated Director, Sales Training to design, implement, and manage comprehensive training programs for our global sales organization focused on Next-Generation Sequencing (NGS) and DNA Synthesis (SynBio) products and services. This critical role requires a unique blend of expertise in professional sales training, a deep understanding of biological concepts (NGS, SynBio), and the ability to translate complex scientific information into compelling, customer-focused sales strategies.

Requirements

Education: Bachelor's degree in a Life Science discipline (e.g., Biology, Molecular Biology, Genetics) is required. An advanced degree (Master's or Ph.D.) is a plus.
Experience in Sales: Minimum of 8-10 years of experience in a direct sales role within the Life Science, Biotechnology, or Diagnostics industries, with a proven track record of exceeding sales targets.
Experience in Training: Minimum of 5 years of experience in sales training, preferably in a technical or scientific environment, focusing on complex product lines.
Scientific Expertise: Strong, demonstrable knowledge of NGS technologies and workflows, as well as Synthetic Biology applications and market trends.
Skills: Exceptional presentation, communication, and facilitation skills. Proficiency in developing training content using various modern delivery methods.
Business Acumen: Ability to understand sales performance data and translate business needs into training solutions.

Nice To Haves

Certification in professional sales methodologies (e.g., Challenger, Miller Heiman, SPIN Selling).
Prior experience training a global sales team.
Experience in a high-growth, fast-paced biotechnology company.

Responsibilities

Program Leadership: Lead the overall strategy, development, and execution of the sales training curriculum, including new hire onboarding, ongoing product education, and advanced sales skill training.
Scientific and Product Training: In partnership with technical leaders, develop and deliver specialized training modules on NGS, SynBio, and Twist Bioscience's product portfolio. This includes technical applications, competitive positioning, and value-based selling in a life science context.
Sales Process Training: Train sales employees on core sales methodologies, territory management, pipeline acceleration, negotiation, and utilization of CRM tools to drive consistent sales performance.
Content Development: Create engaging, relevant, and high-quality training materials, including presentations, workbooks, eLearning modules, and practical role-playing exercises.
Performance Measurement: Establish metrics to evaluate the effectiveness of training programs and continuously iterate on content and delivery methods to improve sales team competence and quota attainment.
Collaboration: Partner closely with Sales Leadership, Marketing, Product Management, and Scientific Affairs to ensure training content aligns with business objectives and product launch strategies.