Associate Director, Sales Training - Gastroenterology

Ardelyx

3d • $187,000 - $229,000

About The Position

Ardelyx is a publicly traded commercial biopharmaceutical company founded with a mission to discover, develop and commercialize innovative first-in-class medicines that meet significant unmet medical needs. Ardelyx has two commercial products approved in the United States, IBSRELA® (tenapanor) and XPHOZAH® (tenapanor). Ardelyx has agreements for the development and commercialization of tenapanor outside of the U.S. Kyowa Kirin commercializes PHOZEVEL® (tenapanor) for hyperphosphatemia in Japan. A New Drug Application for tenapanor for hyperphosphatemia has been approved in China with Fosun Pharma. Knight Therapeutics commercializes IBSRELA in Canada.
Position Summary:
The Associate Director, Sales Training - Gastroenterology has responsibility for supporting commercial training needs for Ardelyx’s IBSRELA product. This person will have responsibility for strategic planning and implementation of world class product training and skill-based training via eLearning, live meetings and virtual training and on demand training courses. Alignment on all training needs is done in conjunction with Ardelyx’s Sales Leadership Team and will report to the SVP, Commercial Excellence.

Requirements

• BA/BS degree, preferably MBA degree in life science or business, with 8 – 10 years of related experience or equivalent experience
• Training experience required
• Sales and reimbursement experience strongly preferred
• 6-8+ years of relevant pharmaceutical/biotech industry experience
• Experience in specialty pharmaceuticals or biologics, with a background in specialty pharmacy and buy & bill
• National travel will vary depending on the needs of the department: 40-50% Design, training and facilitation: 30% Meetings: 20% Field time
• Proven communication skills with a well-developed ability to efficiently and productively communicate both verbally and in writing
• Ability to influence, collaborate and interact effectively with senior leadership team and multiple key stakeholders across sales and marketing in order to align on objectives and provide consistent training direction
• Demonstrated excellence in project management and effectively managing multiple projects/priorities including budgeting and actual spend against budget is required
• Excellent verbal & written communication skills essential to success in this position
• Strong collaboration, organizational and operations skills

Nice To Haves

• Experience in Gastroenterology strongly preferred

Responsibilities

• Oversee the on-the-ground execution and deployment of brand specific training experiences
• Assist in the development and execution of comprehensive strategic and tactical plans to support the short and long term objectives of the IBSRELA Field Sales team
• Manage implementation and continuous improvement relating to Brand specific, IBSRELA new hire training programs and curriculum, including continuing education with ongoing learning programs
• Administer advanced training for ongoing learning of product and disease knowledge and customer interaction capabilities
• Develop classroom training programs, including customer interaction capabilities as well as disease and product education via live training experiences, e-learning modules, etc.
• Manage continued development of IBSRELA sales training programs mentorships, coaching, and field assessment in partnership with Sales Leadership and Zone Directors
• Ensure that training programs are consistent with, and supporting of, company legal, regulatory and compliance guidelines
• Work closely with Sales and Market Access to ensure appropriate integration of sales and marketing materials into all new hire and ongoing learning training programs
• Provide strategic analysis and planning with the ability to work with and manage demands and expectations from multiple internal customers
• Design and attend certification training for relevant training programs and vendors

Benefits

• Ardelyx also offers a robust benefits package to employees, including a 401(k) plan with generous employer match, 12 weeks of paid parental leave, up to 12 weeks of living organ and bone marrow leave, equity incentive plans, health plans (medical, prescription drug, dental, and vision), life insurance and disability, flexible time off, annual Winter Holiday shut down, and at least 11 paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level