Sales Trainer Instructional Designer

The Cooper Companies • Victor, NY

124d • $92,000 - $118,840

About The Position

The Instructional Designer & eLearning Developer will create, design, develop and deliver engaging effective learning experiences and sustainment resources that empower our sales force with the knowledge and skills needed to succeed in the competitive contact lens market. You will collaborate closely with subject matter experts (SMEs), marketing, product, and sales leadership to translate complex product information and selling methodologies into impactful digital learning solutions. This role reports directly to the Manager of Sales Force Development.

Requirements

• 3-5+ years of experience in instructional design and eLearning development, preferably in a healthcare, medical device, or pharmaceutical environment.
• Strong portfolio showcasing eLearning modules and instructional design work.
• Proficiency in authoring tools (e.g., Rise, Articulate 360, Adobe Creative Suite).
• Experience working with LMS platforms (e.g., Allego).
• Excellent communication, storytelling, and visual design skills.
• Ability to understand and simplify complex content.
• Demonstrated ability in Microsoft Office Products, Teams/Zoom.
• Project management, time management, and prioritization skills.
• Clear and effective curriculum-planning skills.
• Self-direction - can self-manage multiple priorities and projects.
• Written and verbal communication skills.
• Creative problem-solving skills.

Nice To Haves

• Selling skills.
• System Simulation Development.
• Contact Lens / Med Device / Pharma / Healthcare industry experience.
• Salesforce.com / CRM experience.
• Sales Enablement platform experience (e.g., Showpad).

Responsibilities

• Drive the development and delivery of efficient lifetime learning journey tracking methods.
• Analyze and identify learning approaches & modalities to best address new learning and performance gaps within the sales organization.
• Design instructional strategies that align with adult learning principles and sales enablement goals established by the leadership team.
• Organize and manage learning paths and curricula for new hire onboarding, product launches, and ongoing training.
• Create a library of resources and materials with consistent branding to support self-sufficiency for in-the-field sales reps.
• Create interactive, visually engaging eLearning modules using tools such as Articulate Storyline, Rise, Adobe Captivate, or similar.
• Develop multimedia content including videos, animations, infographics, and quizzes.
• Ensure all content is SCORM/xAPI compliant and optimized for LMS delivery.
• Partner with Manager and identified SMEs to gather content and validate accuracy.
• Work with sales leadership to align training with field needs and KPIs.
• Manage multiple projects simultaneously, ensuring timely delivery and quality standards.
• Develop training programs for inside & field sales personnel which could include both virtual and in-person classroom learning.
• Work with identified SMEs & Leadership to develop off-the-shelf customizable training to support more targeted skill development.
• Participate in periodic co-travels to better understand the needs of the learner.
• Stay abreast of learning trends and technologies to continually bring innovation into the training strategy.
• Work cross-functionally with other areas of the company to ensure the success of the company's long-term, strategic plans.
• Participate in the organization, design, and deployment of deliverables for Annual Sales Conference events.
• Implement assessment strategies to measure learning effectiveness and knowledge retention.
• Analyze feedback and performance data to iterate and improve learning experiences.

Benefits

• Equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.
• Starting base pay for this role is between $92,000.00 and $118,840.00 per year.

What This Job Offers

• Industry: Miscellaneous Manufacturing
• Education Level: Bachelor's degree