Sales Trainer II

Global Payments Inc. • Pittsburgh, PA

10d

About The Position

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Summary of This Role Focuses on training programs/courses specific to the Sales Function including: Developing and delivering internal training courses/programs targeting new hire orientation, product training, sales process and consultative selling, sales effectiveness, presentation skills, phone selling skills, etc. Applying foundational knowledge of the Sales Function to design curriculum/content (tests, visual aids, etc.), select appropriate delivery mechanisms (i.e., classroom, webcast, e-learning, field training, etc.) and conduct training. Developing and monitoring metrics for evaluating training effectiveness, may also be accountable for broader Sales Function talent development as part of Sales functional excellence/performance improvement initiatives. What Part Will You Play? Assists senior level team members and/or delivers a range of training from simple to moderately complex products, processes and soft skills content, to diverse audiences, demonstrating a clear understanding of given subject or subjects following training materials with some moderate deviation. Updates or tailors programs for further review based on individual customer needs. Works on simple design solutions. Provides advice and support relating to processes, products or soft skills content, to internal customers seeking guidance when necessary. Understands merchant statements and pricing initiatives. Develops coaching plans based on observations to build strong sales engagement.

Requirements

• Bachelor's Degree
• Relevant Experience or Degree in: Related field of study from an accredited university is required; however, relevant experience in lieu of a degree may be considered.
• Typically Minimum 2 Years Relevant Experience - Related professional experience in sales or sales training, preferably in merchant sales.

Nice To Haves

• Knowledge and understanding of B2C and B2B merchant environments.

Responsibilities

• Assists senior level team members and/or delivers a range of training from simple to moderately complex products, processes and soft skills content, to diverse audiences, demonstrating a clear understanding of given subject or subjects following training materials with some moderate deviation.
• Updates or tailors programs for further review based on individual customer needs.
• Works on simple design solutions.
• Provides advice and support relating to processes, products or soft skills content, to internal customers seeking guidance when necessary.
• Understands merchant statements and pricing initiatives.
• Develops coaching plans based on observations to build strong sales engagement.

Benefits

• Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level