Sales Trainer II

Daimler Truck North America•Portland, SC

1d•$78,000 - $100,000•Hybrid

About The Position

Inside the Role The Vocational Training Analyst is a member of the Vocational & MD Marketing and Strategy team focused on optimizing training for internal stakeholders, Dealers, and TEMs. Supporting both Freightliner and Western Star brands. The primary objective of this position will be to assist with content creation, implement communication strategy, and support all training methods related to the Vocational & MD products. This position will work closely with Product Marketing, Field Sales, and other DTNA Training Managers to provide a superior Customer Experience. Posting Information We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected. We Take Care of Our Team Position offers a starting salary range of $78,000.00 - $100,000.00 USD Pay offered dependent on knowledge, skills, and experience Benefits include annual bonus program; 401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age; starting at 4 weeks paid vacation; 13+ calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive healthcare plans and wellness programs; onsite fitness (at some locations); tuition assistance and volunteer paid time off; short-term and long-term disability plans. What You Drive at DTNA: Maintain a high level of DTNA product knowledge and be highly proficient with DTNA services and resources Assist in development and execution of strategies to effectively train key stakeholders – dealer sales teams, DTNA sales teams, truck equipment manufacturers (TEMs) – on features and benefits of Freightliner and Western Star vocational products, spec’ing for target vocational segments, features and tools for truck equipment upfit and truck selling skills Lead monthly newsletter content timeline and development with key stakeholders Generate story boards, scriptures and other assets for online training modules with Subject Matter Experts Build online training modules with internal software and upload on the Learning Management System (LMS) Collaborate with vocational product marketing and segment strategy teams to determine product and segment training needs/timing, appropriate training content, messaging and distribution channels Co-Facilitate DTNA sales and dealer training ride & drive events to drive hands-on product engagement; collaborate with product marketing to determine event agenda and determine appropriate product to highlight at events Support development of training programs, events and content for TEM sales teams as needed Collaborate with Training Development team and other internal subject matter experts to drive continuous improvement of training aids Maintain a strong communication channel with corporate and network instructors Co-creation of network interfaces to improve dealer collaboration within digital platforms

Requirements

BS/BA and 2-4 years of relevant experience, or 6 years of relevant experience in lieu of degree
Microsoft 365, PowerPoint proficiency
Up to 10-20% Travel
An attached resume is required
Applicants must be legally authorized to work permanently in the country the position is located in at the time of application
Final candidate must successfully complete a criminal background check
Final candidate may be required to successfully complete a pre-employment drug screen

Nice To Haves

Presentation and facilitation skills
Experience with Adobe and Articulate software
Graphic design experience
Vocational and Medium Duty Product Knowledge

Responsibilities

Maintain a high level of DTNA product knowledge and be highly proficient with DTNA services and resources
Assist in development and execution of strategies to effectively train key stakeholders – dealer sales teams, DTNA sales teams, truck equipment manufacturers (TEMs) – on features and benefits of Freightliner and Western Star vocational products, spec’ing for target vocational segments, features and tools for truck equipment upfit and truck selling skills
Lead monthly newsletter content timeline and development with key stakeholders
Generate story boards, scriptures and other assets for online training modules with Subject Matter Experts
Build online training modules with internal software and upload on the Learning Management System (LMS)
Collaborate with vocational product marketing and segment strategy teams to determine product and segment training needs/timing, appropriate training content, messaging and distribution channels
Co-Facilitate DTNA sales and dealer training ride & drive events to drive hands-on product engagement; collaborate with product marketing to determine event agenda and determine appropriate product to highlight at events
Support development of training programs, events and content for TEM sales teams as needed
Collaborate with Training Development team and other internal subject matter experts to drive continuous improvement of training aids
Maintain a strong communication channel with corporate and network instructors
Co-creation of network interfaces to improve dealer collaboration within digital platforms

Benefits

annual bonus program
401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age
starting at 4 weeks paid vacation
13+ calendar holidays
8 weeks paid parental leave
employee assistance program
comprehensive healthcare plans and wellness programs
onsite fitness (at some locations)
tuition assistance and volunteer paid time off
short-term and long-term disability plans