Sales Trainer I

Global Payments Inc.•Oklahoma, PA

38d

About The Position

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Heartland Sales Trainers provide comprehensive support and training to our sales channels to help develop and equip them to be productive in their job. The Sales Training team prides themselves with instilling "The Heartland Way" into every sales representative that comes to Heartland. The mission of a sales mentor is to grow Heartland's profit through the development of knowledge in the field and developing self-sustaining wealthy sales professionals. The vast majority of the Sales Trainers time will be allocated to new hire training in a virtual setting over various subjects. A Sales Trainer will train representatives over Heartland's methodologies, technologies and products. This position is unique to the company and it requires someone who is driven by creative freedom and who has an entrepreneurial spirit to "run their own shop" within a larger organization.

Requirements

Ability to handle multiple responsibilities, personalities, and tasks with limited supervision or guidance while staying within our core principles/practices
Commitment to the success of salespeople through a variety of learning preferences and receptiveness to ensure maximum effectiveness of our training program
Strong written and verbal communication skills
Solid critical thinking and organization skills
Strong documentation and problem resolution skills
Comfortable presenting training instruction "live" and via conference call or webinar
Comfortable in both group and 1 on 1 training situations
Strong interpersonal skills with the ability to motivate and inspire others
Able to balance multiple projects with the ability to rearrange priorities on short notice
Confident in providing constructive feedback to salespeople
An entrepreneurial spirit that's also able to collaborate with others
Able to work within time constraints to learn a topic & deliver training quickly
Able to make clear and confident decisions under stressful situations
A self-learner who strives to be an expert in their field and their own growth and development
Willing to maintain close and frequent communication with teammates and manager
Has a growth mindset and upholds professionalism to support a positive work environment
Previous Training or L&D experience

Nice To Haves

Previous sales experience
Previous coaching/mentoring experience

Responsibilities

Coordinate and schedule new hires and veterans to the appropriate training forums.
Conduct virtual recurring 1:1 trainings over Sales Skills, Heartland Solutions, and Sales Tech.
Coach and mentor new hires through sales scenarios and role plays to deepen learning transfer and application.
Train on a wide array of payments processing, POS, and financial products and over Heartland's sales enablement tools.
Report and track new hires within the sales training program, and help to keep them accountable in completing training requirements.
Update, develop, and design new training content as needed by management.
Work side-by-side to build strong relationships with sales management in assigned dedicated regions.
Coordinate and conduct group trainings over payments processing and POS specific topics nation-wide and within assigned dedicated regions.
Develop and/or conduct onsite live trainings on a variety of topics as needed.

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