Sales Technology Coordinator (INDG)

Bureau of National Affairs • Arlington, VA

35d

About The Position

The Sales Technology Coordinator is responsible for the strategic administration, optimization, and enablement of the tools and platforms that power the sales organization. This role will support the day-to-day operations of key sales technologies, provide reporting on adoption and performance, and drive continuous improvement through best practices, training, and technology roadmaps.

Requirements

• 3-5 years of experience in sales operations, enablement, or a sales technology-focused role.
• Strong proficiency with CRM systems (e.g., Salesforce, Hubspot), sales engagement tools (e.g., Gong, Outreach, Seismic, Highspot, ZoomInfo, LinkedIn Navigator), and reporting platforms (e.g., Tableau, Power BI).
• Demonstrated ability to build and deliver effective training for sales audiences.
• Analytical mindset with the ability to translate data into strategic insights.
• Exceptional communication and project management skills.
• Bachelor's degree in Business, Marketing, Information Systems, or related field preferred.

Nice To Haves

• Experience adminstrating system integrations and vendor relationships.
• Familiarity with sales methodologies and revenue enablement strategies.
• Ability to balance technical expertise with a strong understanding of sales processes and priorities.

Responsibilities

• Serve as the primary administrator for the organization's sales technology stack (CRM, sales engagement platforms, enablement tools, etc.).
• Ensure platforms are configured for usability, compliance, and performance across all sales segments.
• Partner with cross-functional stakeholders (e.g., IT, Marketing, Sales Ops) to support integration and tool alignment.
• Create dashboards and usage reports to monitor adoption, utilization trends, and tool effectiveness.
• Analyze data to identify optimization opportunities and share actionable insights with sales leadership.
• Track ROI of technology investments and present findings to senior stakeholders.
• Design and deliver engaging training programs to onboard new hires and upskill existing reps on tool usage and best practices.
• Maintain documentation, playbooks, and knowledge base content to support ongoing enablement.
• Host regular office hours, workshops, and refresher sessions to promote tool proficiency and efficiency.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services