Sales Technician (Sales-Focused | Management Track)

DL Myers•Reisterstown, MD

5d•$20 - $23•Onsite

About The Position

This is not an entry-level retail job or a repair-only position. We're hiring Sales Technicians who take ownership of the customer experience, enjoy consultative selling, and want to grow into leadership over time. This role is ideal for someone who likes solving problems, building trust with customers, and driving results - while learning technical services along the way. If you're competitive, coachable, and looking for a long-term career path, Batteries Plus offers the training, structure, and advancement opportunities to help you get there. This position is a customer-facing sales role . Sales Technicians own the customer experience from start to finish - identifying needs, recommending products and services, setting up repairs, and completing the sale. Dedicated Repair Technicians perform the majority of device repairs and installations. While Sales Technicians are trained to understand our services and support basic functions, this role is not intended for candidates seeking a repair-only or technician-primary position . Batteries Plus is the nation's leading provider of battery, lighting, and power solutions, with over 700 locations nationwide. We serve both retail and commercial customers and have expanded into key cutting and programming, phone and tablet repair, and lighting solutions. We are locally owned and operated , with multiple stores across South Central PA and Northern MD. Our mission is clear: To create an outstanding customer experience by exceeding customer expectations in a way that clearly separates us from all competitors.

Requirements

High school diploma or equivalent
18 years or older
Valid driver's license
Ability to work a full-time schedule including weekends
Comfortable lifting up to 50 lbs and working with small components
Strong communication skills and basic math proficiency

Nice To Haves

Retail or B2C sales experience
Automotive, electronics, or technical service exposure
Leadership potential or interest in future management roles
Backgrounds in hospitality, serving, or customer-facing sales environments

Responsibilities

Engage customers, ask smart questions, and recommend the right products and services
Drive sales through solutions-based selling - not transactions
Create quotes, close sales, and contribute to daily and monthly store goals
Promote value-added services such as key programming, device repair, specialty batteries, and lighting solutions
Build trust and long-term customer relationships through expertise and follow-through
Support service sales by explaining battery, key, and device repair options to customers
Partner with dedicated Repair Technicians to ensure services are completed accurately and on time
Perform basic battery testing and installation as trained
Ensure a smooth handoff between sales and repair teams
Assist with inventory, merchandising, and store organization
Follow operational standards, safety procedures, and service processes
Contribute to a clean, professional, customer-ready store environment