Sales Team Administrator

Impact Companies•Paradise, NV

About The Position

Impact Sand and Gravel is now looking to add an energetic Sales Team Administrator to our team! We are looking for a Sales Team Administrator to keep our sales and dispatch operations running smoothly behind the scenes. This role is ideal for someone who enjoys a fast pace, juggling details, and supporting a team. About Us: Impact is a surface mining company in the Las Vegas valley that has been in business for going on 25 years! Our mission is to positively IMPACT the lives of our Customers, Team Members, and the Community every day! We are committed to quality and integrity in every aspect of our company. Teamwork enables us to achieve the highest level of excellence in our commitment to service allowing our customers to place their trust in our company. We cannot obtain this without great people. Our strength is our employees, and we are always looking for individuals who strive to provide the same attitude in the workplace. Impact Companies has a business casual dress code, fantastic benefits, a dedication to providing employees with good work- life balance, and so much more!

Requirements

2+ years of experience in administrative, sales support, dispatcher support, or customer service role (construction, trucking, aggregates, ready-mix, or related industry experience a plus).
Strong data entry accuracy and attention to detail; comfortable working with order forms, tickets, invoices, and spreadsheets.
Proficient with basic computer tools (email, calendar, Excel/Google Sheets, and basic CRM or order-entry systems).
Clear, professional communication skills on the phone and over email; able to work with contractors, drivers, and internal teams.
Ability to manage multiple priorities in a busy office environment and stay calm under time pressure (e.g., when jobs change same day).

Nice To Haves

Familiarity with basic construction materials (base, sand, gravel, rip rap, etc.) and trucking terminology is preferred but not required; we will train the right person.

Responsibilities

Serve as the main internal support for the sales team: answer calls and emails, route inquiries, and provide order status updates to customers and sales reps.
Enter and process quotes, sales orders, and change requests in the system, ensuring product, quarry, trucking, pricing, and tax details are accurate.
Help coordinate deliveries with dispatch: confirm jobsite details, delivery windows, special instructions, and trucking needs; flag issues or conflicts early.
Maintain and update customer and job records, including contacts, pricing agreements, tax-exempt forms, and project notes.
Prepare daily, weekly, and monthly reports for the sales manager (tons sold by quarry, brokered material, truck activity, open quotes, backlog, and win/loss).
Track sales team calendars: schedule customer meetings, plant/quarry tours, bid deadlines, and internal sales meetings.
Assist with bid packages: gather pricing, pull past job history, format proposals, and submit documents on time for public and private bids.
Support invoicing and A/R follow-up by making sure orders, tickets, and delivery information are clean and complete before billing.
Keep shared files and templates organized (price sheets, quote templates, customer lists, fuel/trucking surcharges, etc.).
Perform general office and admin tasks for the sales/dispatch office such as filing, ordering supplies, scanning tickets, and helping set up sales meetings