SALES SUPPORT

Robert Giacomini Dairy Inc • Petaluma, CA

9h • Onsite

About The Position

Interested in working with a dynamic, growing company? Are you organized, enjoy a fast-paced environment, and like to work as part of a team? Do you love cheese? If you answered YES to any of these questions, then read on.

Owned by the Giacomini family Point Reyes Farmstead Cheese Company (PRFC) is known for its award-winning artisan cheese produced right on the farm where the cows are raised. PRFC offers a truly unique work environment -- and one where the employees work hard, have fun and enjoy a lot of very special (and delicious) benefits.

This position is based at our production facility located in Petaluma

POSITION SUMMARY
Under the supervision of the National Sales Director the sales support performs administrative job duties that support the sales department. These include but are not limited to answering customer phone calls, dealing with customer service inquiries, arranging sales appointments, providing information to the sales team, creating and processing sales orders, managing customer accounts and performing data entry tasks as necessary. Manages Petaluma office administration.

Requirements

• Excellent Customer Service Skills (Internally & Externally)
• Proven work experience as a Sales support specialist or Sales support associate
• Hands on experience with CRM systems
• Proficiency with MS Office Suite, particularly MS Excel
• In-depth understanding of sales principles
• Excellent communication skills
• Analytical and multitasking skills
• Teamwork and motivational skills
• Must be able to lift up to 25lbs.
• High School Diploma or Equivalent

Nice To Haves

• BS degree in Marketing
• Associates Degree in relevant field a plus

Responsibilities

• Manage sales email account with the direction of the Sales Support Lead and National Sales Director
• Respond and manage to all order request from our distributor buyers within 24 hours
• Dispatch/Logistics appointments to receiving department
• Sort completed requests to customer folder in sales@ email
• Review the weekly inventory log sheet for packaging and sales
• Routinely updates buyer information and conducts annual audit.
• Processes sample requests, coordinates food show orders, samples and shows cheese occasionally at food shows, educational presentations, demos, and Farm tours.
• Act as Payran office liaison manages office vendor relationships, keeps office supplies stocked and maintains petty cash box.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED