Sales Support Specialist

ALLY BUILDING SOLUTIONS•Orlando, FL

About The Position

We are seeking a detail-oriented and proactive Sales Support Specialist to support our growing team of account executives. This position is essential in helping our account executives navigate the operational intricacies of their day-to-day processes, ensuring ultimate customer satisfaction and internal efficiency. The sales support specialist will interface with both internal and external customers while performing a variety of ad-hoc and structured value-add processes in support of our overall sales strategy.

Requirements

Advanced Microsoft Office / Excel skills required.
Excellent communication skills with internal and external stakeholders
Excellent attention to detail and accuracy
Four-year college degree in business administration or equivalent work experience preferred
Homebuilding experience preferred

Nice To Haves

Homebuilding experience preferred

Responsibilities

Point of contact between customers and sales team, facilitating communication regarding new bids, updated pricing and various other customer needs
Support internal operations teams by addressing customer communication needs as they arise
Foster strong relationships with customers by actively listening to their needs and providing timely updates
Monitor bidding reports and process to ensure customer needs are met
Collaborate with internal operations teams to verify accurate purchase orders are being issued in timely manner
Create ad-hoc reports to provide insights and support both the customer and sales team
Document and vet scopes of work to ensure alignment with customer expectations
Maintain records of customer interactions to support better decision making
Attend industry events and networking functions to represent the company
Cultivate and maintain strong relationships with customers and other industry stakeholders