Field Support Specialist
About The Position
American First Finance (AFF) is seeking a dynamic and motivated Sales Support Specialist to join our team in Miami, FL area. This role offers an exciting opportunity to develop and refine your sales skills while working closely with a Senior Area Sales Representative to promote and support our retail financing programs. As a Sales Support Specialist, you will focus on maintaining and enhancing relationships with our existing retail partners, ensuring they maximize the benefits of AFF’s financing solutions. You will provide hands-on training, strategic sales support, and guidance to merchants, empowering them to attract more customers and drive sales growth. This role is ideal for a proactive, goal-driven professional who excels in a fast-paced environment.
Requirements
- High energy, excellent organizational skills, and strong integrity.
- Bachelor’s degree preferred, but not required.
- Proven track record of achieving measurable sales goals.
- Outstanding face-to-face relationship-building skills.
- Self-motivated with the ability to manage and optimize your schedule.
- Strong collaboration skills with internal teams, including Marketing, Training, and Sales Operations.
- High sense of urgency and customer service orientation.
- Ability to thrive in a fast-paced, results-oriented environment.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Excellent follow-up skills and responsiveness.
- Valid driver’s license and car insurance for regional travel.
Nice To Haves
- Experience in B2B sales presentations.
- Background in retail consumer finance or merchant services.
Responsibilities
- Utilize AFF’s Customer Relationship Management (CRM) and reporting tools effectively.
- Build, maintain, and enhance relationships with existing retail partners to ensure customer satisfaction and retention.
- Conduct 6-8 store visits per day, delivering hands-on training and support.
- Increase same-store utilization of AFF’s financing programs to drive overall portfolio growth.
- Meet and exceed established performance and sales goals.
- Maintain in-store marketing materials and collateral to support merchant engagement.
- Assist the Senior Area Sales Representative with targeted merchants requiring additional training and support.
- Provide strategic sales insights and recommendations to business owners and managers.
- Perform additional duties as assigned.
Benefits
- Competitive base salary with uncapped commissions
- Monthly mileage and cell phone reimbursement
- Paid training and career development opportunities
- Flexible time off and industry-leading benefits
- A high-growth organization with advancement opportunities
- A diverse, collaborative, and engaging work environment
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
