Sales Support Specialist
About The Position
Sales Support Specialist – Mechanicsville Are you the kind of person who can juggle calls, emails, and coffee without breaking a sweat? We’re looking for a Sales Support Specialist who can keep customers happy and orders flowing for one of the top names in the automotive collision repair industry . What You’ll Do Handle inbound and outbound customer calls with accuracy and professionalism Manage and process customer orders to ensure on-time delivery Verify customer info and provide clear answers about products, pricing, and availability Follow up to make sure every customer walks away satisfied Work closely with the sales team to spot upselling opportunities Stay sharp on all our product and service details What You Bring Experience in customer service or a call center preferred Excellent communication and multitasking skills Strong attention to detail Proficiency with Microsoft Office Suite Bilingual in Spanish strongly preferred Familiarity with automotive parts is a bonus Flexibility to work occasional weekends or holidays What You’ll Get Our company offers a comprehensive benefits package to eligible employees, including: 12 days of paid time off (PTO) 1 floating holiday 6 paid company holidays Health, dental, and vision insurance Generous 401K match Supplemental insurance options Employer-paid life insurance up to $50,000 Discounts through healthcare and payroll providers Join a team where great service still matters and your work actually makes an impact. Interested? Apply today to connect with Claritza , our recruiter, and start the conversation. [Apply Now]
Requirements
- Experience in customer service or a call center preferred
- Excellent communication and multitasking skills
- Strong attention to detail
- Proficiency with Microsoft Office Suite
- Bilingual in Spanish strongly preferred
- Flexibility to work occasional weekends or holidays
Nice To Haves
- Familiarity with automotive parts is a bonus
Responsibilities
- Handle inbound and outbound customer calls with accuracy and professionalism
- Manage and process customer orders to ensure on-time delivery
- Verify customer info and provide clear answers about products, pricing, and availability
- Follow up to make sure every customer walks away satisfied
- Work closely with the sales team to spot upselling opportunities
- Stay sharp on all our product and service details
Benefits
- 12 days of paid time off (PTO)
- 1 floating holiday
- 6 paid company holidays
- Health, dental, and vision insurance
- Generous 401K match
- Supplemental insurance options
- Employer-paid life insurance up to $50,000
- Discounts through healthcare and payroll providers
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
