Sales Support Specialist

Trimax Mowers • Fayetteville, GA

1d • Onsite

About The Position

The Sales Support Specialist provides essential administrative and operational support to the Regional Sales team and Sales Enablement functions. This role ensures the smooth day-to-day execution of quoting, order tracking, customer communications, and CLM maintenance. Additionally, this position supports customer facing office functions, including inbound phone and email handling, as well as coordination with finance providers.
This position is based at our Fayetteville, GA office and works closely with both internal teams and external partners to support the overall sales process.

Requirements

• Associate degree or equivalent experience in business administration, sales support, or a related field
• 2+ years of experience in a sales support, inside sales, or administrative role
• Strong attention to detail and high accuracy in data handling and communication
• Proficient in Microsoft Office Suite, especially Teams and Excel
• Familiarity with CLM systems (e.g., Salesforce, HubSpot) and basic sales reporting
• Excellent verbal and written communication skills
• Ability to thrive in a fast-paced, collaborative environment
• Positive, team-oriented attitude with a proactive approach to problem-solving
• Committed to supporting customer success
• Comfort working across Trimax sales and operations tools simultaneously.
• Ability to manage multiple open tasks without losing accuracy or momentum.
• Self-directed workflow management without reliance on constant supervision.
• Strong attention to detail with low tolerance for repeated errors.
• Clear and professional communication in both structured and unstructured sales environments.
• Adaptability to evolving systems, processes, and team dynamics.

Nice To Haves

• Experience with ERP or quoting systems (e.g., D365, SAP) preferred
• Demonstrated ability to learn and operate new digital systems

Responsibilities

• Prepare and deliver sales quotes in coordination with Regional Sales Representatives
• Manage order entry, tracking, and documentation within sales processing tools
• Maintain CLM and ERP data integrity to support accurate reporting and operational reliability.
• Serve as a coordination point between sales, operations, finance, and customers.
• Organize and prioritize inbound requests from email, phone, HubSpot tasks, and Teams.
• Monitor account balances and coordinate with the finance team to minimize delays.
• Support preparation of sales materials and internal reporting as required.
• Develop an understanding of the products or services offered by the company.
• Assist customers in understanding product features and benefits.
• Understanding of our customer lead generation and sales/marketing tools such as websites, apps, e-commerce store.

Benefits

• Competitive Salary & Benefits Package
• 401(k) Retirement Plan with Company Match
• Comprehensive benefits, including health/dental/vision/ disability/life insurance at No Cost to the Employee
• Professional Growth Opportunities
• Supportive & Collaborative Work Environment
• Paid Holidays
• Paid Time Off (PTO) Accrual

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree