Sales Support Specialist
About The Position
Since its inception in 1995, FNS has been focused on providing the best total logistics services by implementing our core values: trust, communication, team play, challenge, and balance. Through trust, we can be a logistics partner that customers trust with a diverse group that works together based on a strong, unified belief. By communicating with and accommodating the voices of customers and co-workers we can deliver the best services. Our team play is enhanced by the appreciation and cooperation with each other with a focus on a singular goal. Challenging the status quo and innovating, FNS is unafraid of failure and strives to develop and improve our processes. Work-life balance strives to provide individuals with happiness to achieve and grow together. For 2025, we have set out to become one of the nation’s top 25 logistics companies with more than $1,500M in sales, with the best employee and customer satisfaction, and a network of over 100 different partners. To achieve our goals, there is an emphasis on three traits of work. We promote a family-like working environments allow us to help promote every member’s work-life balance, allowing us to develop cooperation and care for one another like family. We are nominated by our customers whom we can grow with based on a trusting relationship between our services and our customers. We specialize fields of work where professionals can nurture their talent, and we focus on every member’s work-life balance so that members may cooperate and care for each other like family. Our core values are integral to the success and growth of FNS. To Discover more, please visit our website at http://www.fnsusa.com
Requirements
- Bachelor’s degree in Business, Logistics, Supply Chain Management, or related field preferred.
- 1-3years of experience in logistics, freight forwarding, sales support, or related field preferred.
- Strong organizational skills with attention to detail.
- Ability to manage multiple tasks in a fast-paced environment.
- Strong communication and interpersonal skills.
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
- Minimum 10% of domestic business travel is required
- Bilingual in English and Korean (required).
Responsibilities
- Support the Business Development team in executing daily sales and account support activities.
- Assist in gathering market information and customer insights to help identify potential business opportunities.
- Prepare and organize basic sales materials such as presentations, quotations, and proposal drafts.
- Track and update RFQs, sales opportunities, and customer information within internal systems or trackers.
- Assist in coordinating internal communication between sales, operations, and pricing teams.
- Support the preparation and follow-up of client meetings, including meeting notes and action items.
- Assist in reviewing basic commercial documents and ensuring required information is properly documented.
- Help maintain and organize sales records, contracts, and operational documentation.
- Provide general coordination support for ongoing customer projects and service requests.
- Support senior team members during client visits, industry events, and other business development initiatives.
Benefits
- Health, Dental, and Vision PPO Insurance
- Life, STD, LTD Insurance
- 401(K) Plan
- Paid Time Off
- Additional Paid time off (Bereavement, Wedding, Birth of a Child, etc.)
- Years of Service Awards
- Education Assistant Program (Based on Eligibility)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
