Sales Support Specialist (2231)

Team Air Distributing , LLC • Nashville, TN

8d • Onsite

About The Position

Team Air Distributing is a trusted wholesale HVAC distributor serving contractors and dealers across the Southeast for over 30 years. Specializing in residential and light commercial HVAC equipment, parts, and supplies, we are known for exceptional service, product knowledge, and long-standing customer relationships. At Team Air, we empower our team members to grow with us, both professionally and personally, by fostering a culture of integrity, performance, and support. The Sales Support Specialist role is a great way to start a career path to a Territory Manager role. Position Summary The Sales Support Specialist is responsible for supporting many facets of the Sales Team. This role requires high-quality, reliable service, while demonstrating clear, positive communication with both customers and team members. This individual contributes to a collaborative work environment and applies strong industry knowledge to effectively meet customer needs.

Requirements

• HVAC experience in relation to equipment and materials (Required)
• Excellent problem solving, analytical, and organizational skills
• Excellent reasoning ability and sound judgement
• Excellent interpersonal skills
• Excellent written and oral communication
• Competent computer skills including Microsoft Office suite
• Ability to multitask in a fast-paced environment
• Ability to handle confidential information with great sensitivity
• Able to pass a drug test and background screening

Responsibilities

• Quote, prepare, and place orders for Territory Managers
• Determine the make, type, quality and availability of desired merchandise and make suggestions that meet the customer’s needs and drive sales over the phone
• Ensure successful transfer of materials/equipment if needed for customer orders
• Estimate date of deliveries based on knowledge of production and delivery schedules
• Follow through on fulfillment to ensure customer satisfaction
• Actively engage daily with customers and Territory Managers over the phone or by email in a timely manner
• Additional responsibilities may be required based on customer needs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees