Sales Support Specialist I
About The Position
At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide. Vitalant is seeking a Sales Support Specialist I dedicated to supporting our life-saving mission through donor recruitment and blood drive coordination. If you are customer-focused, results-driven, and inspired to make a meaningful impact, you’ll find a career built on purpose, an organization created to care, and a team committed to leading—together. Your impact as a Sales Support Specialist I is vital. You will support team collection goals by assisting with donor recruitment efforts and engaging blood drive coordinators to maximize participation, with a strong emphasis on acquiring first-time donors. While this role does not typically carry individual collection goals, you may assume responsibility for a territory when providing extended coverage. You will also help maintain existing blood drive accounts and support opportunities for growth.
Requirements
- Bachelor’s degree in a related field (Business, Marketing, Communications, Healthcare Administration), or an equivalent combination of education and experience
- Valid in-state driver’s license required
Responsibilities
- Coordinate and support virtual and onsite blood drives in alignment with enterprise goals.
- Engage blood drive coordinators to increase donor participation and retention.
- Assist with donor recruitment initiatives, including outreach to first-time donors.
- Maintain accurate records and ensure data integrity using established systems.
- Support special projects and assist with training and onboarding of new and existing staff.
- Provide high-quality customer service to internal and external customers.
- Ensure compliance with internal SOPs, external regulations, and software usage standards.
- Collaborate with field teams and cross-functional partners to support operational success.
Benefits
- Medical, dental, and vision insurance
- 401(k) with 5% company match
- Tuition assistance up to $5,000 per year
- Free basic life and AD&D insurance
- Free short- and long-term disability insurance
- Paid time off
- Employee Resource Groups
- Recognition and perks
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
251-500 employees
