Sales Support Specialist/CSR

AtWork•Farmers Branch, TX

6d•$24

About The Position

Come and join our team as a Sales Support Specialist! We are seeking someone who will be responsible for managing and supporting the salesmen accounts. The position is also responsible for handling general reception and office administration tasks Shift and Work Schedule: Monday - Friday 8am - 5pm Rate of pay for this position: $24 per hour

Requirements

Must have at least 6 months to 1 year of recent related experience
Organizational skills and strong attention to details
Strong verbal and written communication skills, bilingual a plus
MS Office proficiency

Responsibilities

Support the assigned sales representatives with daily status updates
Manage accounts – Set up, update changes, update pricing, and monitor margins on the account
Troubleshooting transactions, order history, and online orders
Key in orders from customers and salesmen (phone, fax, or email).
Key in samples and returns
Managing and set up online account
Set up CPM and Rebate contracts
Work closely with internal/external customers to build and maintain customer loyalty
Provide basic product information to customers
Understand product and service offering available to customers
Some inside sales required
Product training and research
Problem solving/decision making skills – ability to decide on best course of action required to solve the problem
Other duties as assigned from time to time
Provide exceptional customer service.