Sales Support Representative
About The Position
RNDC is looking for a talented and energetic Sales Support Representatives to join our growing Sales team. The Sales Support Representative is responsible for collaborating with the Sales Lead/Inside Sales Representative to ensure their orders are properly delivered, merchandised, and priced. Assists with customer needs, submits replenishment orders, and builds good working relationships with account personnel. In this role, you will Assist customers with stocking shelves, resetting coolers, and creating displays for their purchased products Solidify strong customer relationships Work with customers to understand areas where support is needed and then provide this help (i.e. will calls, POS delivery, etc.) Place prices and descriptive signs on product Check account's on hand inventory and submits replenishment orders to fill gaps Prepare and maintain displays Accurately sort, label, and store goods Maintain merchandising reports Survey the account for merchandising opportunities and presents promotional activities/material that will improve their representation in the store Report competitive activity and pricing as it occurs to immediate supervisor Cover open sales territory, as needed and as applicable, due to absence or vacation This position could require the employee to work some nights, some weekends, and/or some holidays
Requirements
- High school diploma or general education degree (GED) preferred.
- 1-3 months related experience and/or training; or equivalent combination of education and experience.
- Requires a current, valid state drivers license, and ability to meet vehicle insurance requirements as defined by the company.
- Product knowledge applicable to wine and spirits industry.
- Experience stocking shelves and understanding of how to create product displays.
Nice To Haves
- Previous experience in the Wine and Spirits industry
- Industry certifications to include: CSW, CSS, WSET, Court of Master Sommeliers, Sake Specialist
Responsibilities
- Assist customers with stocking shelves, resetting coolers, and creating displays for their purchased products
- Solidify strong customer relationships
- Work with customers to understand areas where support is needed and then provide this help (i.e. will calls, POS delivery, etc.)
- Place prices and descriptive signs on product
- Check account's on hand inventory and submits replenishment orders to fill gaps
- Prepare and maintain displays
- Accurately sort, label, and store goods
- Maintain merchandising reports
- Survey the account for merchandising opportunities and presents promotional activities/material that will improve their representation in the store
- Report competitive activity and pricing as it occurs to immediate supervisor
- Cover open sales territory, as needed and as applicable, due to absence or vacation
Benefits
- 401(k) with company matching
- Medical, dental and vision benefits
- Generous paid time off program - work your way up to 5 weeks of PTO a year with the ability to carryover unused PTO
- Paid volunteer time
- Paid parental leave
- Paid caregivers leave
- Fertility benefits
- Paid training
- Company paid life insurance, short-term disability, and company-paid holidays
- Associate resource groups, and diversity, equity, and inclusion programs available for all associates
- Participation in these programs is subject to applicable wait periods and all plan and program terms and eligibility
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Merchant Wholesalers, Nondurable Goods
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
