Sales Support Representative

Republic National Distributing Company•Portland, OR

30d

About The Position

RNDC is looking for a talented and energetic Sales Support Representatives to join our growing Sales team. The Sales Support Representative is responsible for collaborating with the Sales Lead/Inside Sales Representative to ensure their orders are properly delivered, merchandised, and priced. Assists with customer needs, submits replenishment orders, and builds good working relationships with account personnel.

Requirements

High school diploma or equivalent
Knowledge of products
Ability to read and interpret documents and to write routine reports and correspondence, and to speak effectively with customers and employees
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to apply common sense understanding to carry out instructions furnished (in written, oral, or diagram form)
Knowledge of Internet, Microsoft Office Suite software (such as Outlook, Word, Excel), order processing systems, cell phone time clock app, and the aptitude to learn new software
Possess a current valid state driver's license
Reliable personal vehicle to drive to customers throughout the day
Ability to lift and/or move up to 50 pounds, repeatedly
Ability to stand, lift, walk, reach with hands and arms, stoop, kneel, crouch, and crawl
High school diploma or general education degree (GED) preferred.
1-3 months related experience and/or training; or equivalent combination of education and experience.
Requires a current, valid state drivers license, and ability to meet vehicle insurance requirements as defined by the company.
Product knowledge applicable to wine and spirits industry.
Experience stocking shelves and understanding of how to create product displays.

Nice To Haves

Previous experience in the Wine and Spirits industry
Industry certifications to include: CSW, CSS, WSET, Court of Master Sommeliers, Sake Specialist

Responsibilities

Assist customers with stocking shelves, resetting coolers, and creating displays for their purchased products
Solidify strong customer relationships
Work with customers to understand areas where support is needed and then provide this help (i.e. will calls, POS delivery, etc.)
Place prices and descriptive signs on product
Check account's on hand inventory and submits replenishment orders to fill gaps
Prepare and maintain displays
Accurately sort, label, and store goods
Maintain merchandising reports
Survey the account for merchandising opportunities and presents promotional activities/material that will improve their representation in the store
Report competitive activity and pricing as it occurs to immediate supervisor
Cover open sales territory, as needed and as applicable, due to absence or vacation
This position could require the employee to work some nights, some weekends, and/or some holidays
Solidifies strong customer relationships
Works with customer and Sales Lead to understand areas where support is needed and then provides this help (i.e. will calls, POS delivery, etc.)
Creates and/or delivers graphics orders & may display for customers at their accounts
Surveys the account for new menu & feature opportunities and presents promotional activities/material that will improve their representation in the account
Reports competitive activity and pricing as it occurs to immediate supervisor or Sales Lead
Attends meetings and trainings as scheduled to increase product knowledge
Assist as necessary in creating customer business building concepts to increase company share and volume
Utilizing pricing and promotion strategies, marketing opportunities, servicing, merchandising and category management skills
Communicating issues, opportunities, and market intelligence through effective written, electronic, and verbal means.

Benefits

Mileage reimbursement
Medical, Dental, Vision, Short Term Disability, Employee Assistance Program, Health Savings Account, and 401k
New hires will accrue 80 vacation hours per year as well as 7 holidays per year (after one year 8)
401(k) with company matching
Medical, dental and vision benefits
Generous paid time off program - work your way up to 5 weeks of PTO a year with the ability to carryover unused PTO
Paid volunteer time
Paid parental leave
Paid caregivers leave
Fertility benefits
Paid training
Company paid life insurance, short-term disability, and company-paid holidays
Associate resource groups, and diversity, equity, and inclusion programs available for all associates