Zingerle Group-posted 3 days ago
Full-time • Entry Level
Onsite • Charlotte, NC

Zingerle Groups Sales Support Representative is an important entry-level role that supports the sales cycle and helps deliver an exceptional customer experience. The position focuses on assisting business development, learning the sales process, and providing sales administrative support to ensure accurate quoting, order processing, and smooth cross-department collaboration.

  • Coordinate sales team schedules, meetings, and event preparations.
  • Respond to customer inquiries and follow up on sales requests to ensure prompt service.
  • Prepare and revise sales quotes and presentations quickly and accurately.
  • Handle price, inventory, and general client communications, escalating issues when needed.
  • Maintain accurate and up-to-date CRM data for leads, accounts, quotes, and more.
  • Review pre-orders for accurate billing, shipping, and product details before completion.
  • Support payment collection and guide customers through prepayments and credit applications.
  • Collaborate with other departments to ensure seamless sales and customer service processes.
  • Conduct post-sale follow-ups for new and existing clients, collecting feedback and referrals.
  • Assist in generating performance data, sales reports, tracking KPIs, and market research.
  • Bachelors degree or two years of experience in a customer service or sales support role or an equivalent level of combined education and experience
  • Organized and detail-oriented to manage multiple agendas and deadlines
  • Proactive and solutions-oriented to maximize efficiency, productivity, and sales results
  • Ability to learn and become an expert on company systems, products, and procedures
  • Proficient with MS Office programs: Outlook, Word, and Excel
  • Professional verbal and written communication skills
  • Excited to learn and embrace new challenges in a growing company!
  • Competitive base salary based on experience
  • Quarterly team performance bonuses
  • Generous healthcare reimbursement allowance
  • 401(k) retirement savings plan with company match
  • Substantial company provided life insurance benefits
  • 2+ weeks PTO each year (personal, sick and other time as scheduled)
  • 2+ weeks EOY office and facility closure (around Christmas and New Years)
  • Major holidays off per company schedule
  • Fun, friendly, and energetic atmosphere with tremendous growth potential!
  • Ideally, this position will grow into a full-time sales role within their first two years.
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