Sales Support & Key Accounts Coordinator

Assa Abloy • Kennesaw, GA

37d

About The Position

ASSA ABLOY Global Solutions is part of the ASSA ABLOY Group, the global leader in access solutions. Every day, we reimagine how people move through a safer, more open world with ease. If you've ever walked through an automatic door, stayed in a hotel, or gone through passport control, you've probably used one of our products or services. We have operations in over 70 countries and over 52,000 colleagues worldwide. Our expertise in customer journey mapping, innovation, and service design enables the creation of new solutions that deliver value to our clients and provide exceptional experiences for their end-users. We have a fantastic opportunity for a Sales Support & Key Accounts Coordinator. Your Role in Keeping the Future in Safe Hands… The Sales Support & Key Accounts Coordinator will be responsible for supporting identified and assigned Key Accounts, geographic regions, sales process, proposal generation, and the overall general support of the day-to-day sales process. In addition, the Sales Support & Key Accounts Coordinator will be responsible for assisting to meet/exceed sales growth and order expectations set by the company as well as supporting existing clients as deemed necessary. In this role, you will also work in cooperation with the Vice President of Sales in developing and implementing sales strategies and territory business plan to ensure revenue goals are achieved.

Requirements

• Strong interest in sales, account support, and customer engagement.
• Comfortable making outbound calls and communicating with customers.
• Excellent verbal and written communication skills.
• Strong active listening and presentation abilities.
• Ability to work collaboratively with teammates and support multiple stakeholders.
• Strong organizational and time-management skills, including the ability to manage multiple priorities and meet deadlines.
• Basic analytical and problem-solving skills with the ability to think through challenges and ask the right questions.
• Ability to build positive working relationships and communicate confidently with a variety of personalities.
• Self-motivated, proactive, and eager to learn; able to take initiative and follow through on tasks.
• Proficiency with Microsoft Word, Excel, and PowerPoint.
• Creative thinker who can contribute ideas and support continuous improvement.
• Comfortable working in a fast-paced environment and adapting to changing priorities.
• Ability to produce accurate, timely work and assist with basic reporting needs.

Nice To Haves

• Familiarity with CRM platforms (Salesforce or similar) preferred, but not required.

Responsibilities

• Support and ensure continued success within PTI Security, and assist in closing new business.
• Maintain, update, and support a valid Key Account PORTAL (internal and external systems) as required.
• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Ask questions of customers to understand needs and requirements
• Route qualified opportunities to the appropriate sales executives for further development and closure
• Place orders for customers
• Research accounts, identify key players, and generate interest
• Maintain and expand your database of prospects within your assigned territory
• Perform effective online demos to prospects
• Ensure a zero-resistance experience for customers when proposing, quoting, and sourcing our products via our certified channel.
• Assist in all elements of the sales cycle within assigned Key Accounts and geographic areas and/or product line
• Executes the sales strategy and territory business plan to surpass all sales objectives from a revenue, profit, and customer satisfaction perspective.
• Execute the sales strategy and territory business plan to surpass all sales objectives from a revenue, profit, and customer satisfaction perspective.
• Develop detailed business cases and ROI scenarios to document the value of pursuing potential opportunities and related benefits.
• Develop and manage an efficient distribution network to improve sales performance.
• Provide innovative ideas and suggestions to improve the market presence.
• Maintain relationships with existing and new Key Accounts and Dealer channel by gathering customer feedback, leading to improved customer satisfaction, product development, and market analysis.
• Provide input to product management, communicating the needs of the customers and the marketplace.
• Respond to solution and product inquiries.
• Maintain an accurate and ongoing contact database, and reporting of sales activities and Performance goals: annual forecasts, quarterly, and monthly revenue streams.

Benefits

• Generous and competitive total rewards package
• Comprehensive and career-development resources to expand your skills and maximise your potential
• Supportive and accessible leadership team and a solid values platform that underpins who we are and how we operate
• Culture of empowerment, providing opportunity and support to grow in the role
• Opportunity to join a global company with limitless opportunities to network and grow your career to the next level
• competitive compensation and benefits package, including a bonus, a 401(k) plan, education assistance, and an environment that reflects our commitment to our employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees