Sales Support - Domestic

Perennials & Sutherland•Dallas, TX

48d

About The Position

Perennials and Sutherland, LLC is one of the most respected and iconic names in the exclusively to-the-trade, luxury home furnishings, textiles and accessories market. Our company has dedicated over four decades to working with the very best in the design world to create and market truly unique and exquisite products. Everything we do and the elite clientele we serve is dedicated to making life more beautiful. Environments for life, architectural, landscape and beyond are what we live and breathe each and every day. Ours is more than a life of producing and selling products. Our people share a passion for creativity, design and art that is central to our daily lives. It’s not just what we do but what we love. Job Responsibilities: This position is responsible for sales support with customer contact, interface with outside vendors and coordination of internal customer satisfaction Perform administrative duties in support of the company’s sales and customer satisfaction goals Provide support to customers from start to finish, proposal, scheduling, and coordination with timelines of all entities through project completion Assist clients with fabric selection Check stock, reserves, and sends CFA’s for fabric Check stock, write quotes, obtain yardage and freight quotes, and advise lead times for furniture Work with production team throughout the order process to ensure time lines stay on track for customers Follow up with quotes and fabric reserves with clients/showrooms

Requirements

Strong interpersonal written and oral communication skills
Customer focused
Deadline and detail focused
Strong computer skills
Experience with fabric and/or furniture preferred
Experience with processing payments and deposits

Nice To Haves

College degree preferred

Responsibilities

sales support with customer contact
interface with outside vendors
coordination of internal customer satisfaction
Perform administrative duties in support of the company’s sales and customer satisfaction goals
Provide support to customers from start to finish, proposal, scheduling, and coordination with timelines of all entities through project completion
Assist clients with fabric selection
Check stock, reserves, and sends CFA’s for fabric
Check stock, write quotes, obtain yardage and freight quotes, and advise lead times for furniture
Work with production team throughout the order process to ensure time lines stay on track for customers
Follow up with quotes and fabric reserves with clients/showrooms

Benefits

Paid Time off of 10 days per year, accrued bi-weekly
Eight Sick Days Per Year (or state-defined plans)
10 Paid Holidays
Medical, Dental and Vision Insurance, including HDHP with HSA
401k Retirement Plan with Bi-Weekly Company Match
Paid Parental Leave
Company Paid Life Insurance and Long-term Disability Insurance
Voluntary Benefits of Short-term Disability, Supplemental Life/ADD, Critical Illness, Accident, Norton, Hospital Indemnity
Employee Assistance Program

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