Sales Support Consultant – New Business

Blue Cross Blue Shield of Massachusetts • Boston, MA

2d

About The Position

The Sales Support Consultant plays a critical, front-line role in supporting the New Business Sales team, with a primary focus on managing and coordinating large, complex Request for Proposal (RFP) responses. This role partners closely with Sales to drive growth by ensuring high-quality, timely, and competitive responses while also supporting pipeline development and opportunity management within Salesforce. This is an excellent opportunity for a motivated, detail-oriented professional who is looking to deepen their expertise in both fully insured and self-funded health insurance, gain exposure to cross-functional teams, and grow within a fast-paced, results-driven sales organization. This position is eligible for the Flex persona.

Requirements

• Strong knowledge of fully insured and self-funded medical health insurance.
• Experience supporting sales teams, proposals, RFPs, or complex client deliverables.
• Exceptional organizational, time management, and prioritization skills.
• Strong written and verbal communication skills.
• Proven ability to manage multiple deadlines in a fast-paced environment.
• Experience working cross-functionally with multiple internal teams.
• Comfort working independently while also being a strong collaborative team player.
• Detail-oriented with a high level of accuracy
• Proactive, self-starter, and “go-getter” mentality
• Strong problem-solving and critical thinking skills
• Ability to translate complex information into clear, concise responses
• Professional presence and confidence working with senior stakeholders
• High school degree or equivalent required unless otherwise noted above

Nice To Haves

• Experience with Salesforce.com or other CRM platforms.
• Prior experience in health insurance, healthcare consulting, or employee benefits.
• Familiarity with large employer or national account sales processes.

Responsibilities

• RFP & Proposal Management Serve as a primary partner to the New Business Sales team in managing large and complex RFPs from intake through submission.
• Review, scrub, and assess incoming RFPs for requirements, timelines, and internal dependencies.
• Submit RFPs internally and coordinate responses across multiple internal partners, including: Proposal Development Services Underwriting Product Network, Clinical, and other subject matter experts as needed
• Sales & Pipeline Support Support the sales team in developing, managing, and maintaining a strong and accurate new business pipeline within Salesforce.com.
• Track opportunities, key milestones, deadlines, and follow-up actions.
• Partner with Sales to ensure CRM data integrity, reporting accuracy, and visibility into pipeline health.
• Cross-Functional Collaboration Act as a central point of coordination between Sales and internal teams to drive alignment and execution.
• Communicate clearly and professionally with internal stakeholders to manage expectations and timelines.
• Build strong working relationships across departments to facilitate efficient information flow.
• Process & Continuous Improvement Identify opportunities to improve RFP workflows, communication, and efficiency.
• Contribute to best practices, tools, and documentation to support scalable growth.
• Proactively anticipate needs and remove friction for the sales team wherever possible.

Benefits

• We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED