Sales Support, Clinical Specialist - FORS (West/National Travel)

Koninklijke Philips N.V•Chicago, IL

7d•$115,000 - $135,000•Onsite

About The Position

In this role as Clinical Specialist , you will play a pivotal role in the introduction and adoption of the new FORS (Fiber Optic RealShape) technology, with a focus on the North America market. FORS is a unique technology that enables real-time 3D visualization of the full shape of devices inside the body without the need for fluoroscopy thus allowing us to break through the current limitations of image guided therapy by reducing the dependency on fluoroscopy while seeing intra-body devices more clearly. Your role: Execute clinical and sales strategies to drive adoption of the solution in assigned sites to reach agreed adoption targets. Proactively identify barriers to adoption and propose improvements or actions to lift barriers. Provide clinical and technical product expertise, in-lab product support and educate the end-users, in order to maximize the product's performance for the user Monitor the use of each product, gathering evidence on the performance of our products, capturing and addressing the complaints and inquiries made by customers, in order to obtain a high level of customer satisfaction. Execute product demonstrations and presentations as part of sales support and broader awareness generation. Pro-actively contribute to coordinating all logistics related to such demos and presentations. Manage communication with stakeholders on site including physicians, nurses, radiation tech, study investigators, research coordinator, etc Educate Philips marketing, sales and R D teams on emerging issues in the field and provide actionable feedback to continuously improve the design of the products/solutions.

Requirements

4+ years experience in similar role in the healthcare industry (medical devices, imaging equipment etc) with clinical experience as Radiologic Technologist (RT) or Registered Nurse (RN) highly preferred.
Experience in healthcare (in the hospital) within vascular surgery, interventional radiology or interventional cardiology, involving single-use endovascular devices.
Bachelor's degree or equivalent experience.
Ability to effectively manage assigned accounts in terms of driving utilization, customer relationship management, problem resolution, etc.
Must have professional presence that influences desired results with both external and internal partners.
Excellent communication, organizational, and time management skills required.
US work authorization is a precondition of employment.
MUST live in the West half of the USA and be within 1 hour of a major airport hub.

Nice To Haves

Preference for experience in aortic endovascular repair.

Responsibilities

Execute clinical and sales strategies to drive adoption of the solution in assigned sites to reach agreed adoption targets.
Proactively identify barriers to adoption and propose improvements or actions to lift barriers.
Provide clinical and technical product expertise, in-lab product support and educate the end-users, in order to maximize the product's performance for the user
Monitor the use of each product, gathering evidence on the performance of our products, capturing and addressing the complaints and inquiries made by customers, in order to obtain a high level of customer satisfaction.
Execute product demonstrations and presentations as part of sales support and broader awareness generation.
Pro-actively contribute to coordinating all logistics related to such demos and presentations.
Manage communication with stakeholders on site including physicians, nurses, radiation tech, study investigators, research coordinator, etc
Educate Philips marketing, sales and R D teams on emerging issues in the field and provide actionable feedback to continuously improve the design of the products/solutions.