Sales Support Clerk

BancFirst Corporation • Lawton, OK

6d • Onsite

About The Position

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Hometown service, statewide strength. BancFirst is committed to investing in the future of Oklahoma communities. BancFirst is a $14 billion bank offering personal and commercial products, trust, insurance, and investment services in sixty Oklahoma communities. Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers.
EOE - BancFirst is an Equal Opportunity employer.

Diversity…Our differences enhance business performance.

Requirements

• Minimum 2 years of banking experience
• Minimum 2 years of customer service experience
• Outstanding listening and communications skills, both written and verbal
• Proficient in Microsoft Word, PowerPoint and Excel, and knowledge of, or the ability to quickly learn banking software applications
• Organized and detail oriented with a high degree of accuracy
• Able to perform in a highly sensitive environment, deal with confidential matters and meet deadlines
• Critical thinking and reasoning skills
• Must demonstrate a business professional image and demeanor
• Must work well individually and with a team while maintaining a positive attitude
• Work well under stress and deadline while managing multiple tasks
• Must be flexible and able to work additional hours when crucial to the department
• Self-starter with an excellent work ethic

Responsibilities

• Provide excellent client service on inbound and outbound phone calls
• Review documentation from other departments to ensure policies and procedures have been followed
• Maintenance accounts as necessary for deceased clients, fraud, etc
• Reconcile GLs, research outages, and correct errors
• Review and work various daily, weekly, monthly, quarterly, and annual reports
• Process wires, scan documents, and process Unposted Items
• Perform other job related duties and special projects as requested
• Regular and consistent attendance and punctuality is an essential function of the job

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed