Sales Support Associate

Mead Lumber•Beatrice, NE

12h•Onsite

About The Position

Mead Lumber Company is a leading provider of products for professional contractors, builders, and remodelers, operating over 50 locations across nine Midwestern states. As a 100% employee-owned company, it is ranked as the 12th largest building material supplier to professional builders in the U.S. Mead Lumber fosters an authentic, team-oriented environment where employees work and succeed together. The Sales Support Associate plays a vital dual role, supporting both the sales team and retail operations. This involves assisting Outside Sales Representatives (OSRs) with customer accounts and orders, as well as helping retail customers by providing expert advice on building materials and facilitating purchases. The position is key to driving sales growth, ensuring customer satisfaction, and creating a positive shopping experience.

Requirements

High school diploma or GED required.
Ability to analyze problems, identify root causes, and implement solutions.
Strong verbal and written communication skills.
Ability to assess situations, prioritize tasks, and make timely decisions.
Ability to maintain confidentiality of sensitive information.
Comfortable using office equipment such as computers, calculators, phones, copiers, etc.
Professional, timely, and considerate with excellent customer service skills.
Able to operate and manage a cash register accurately and process large amounts of information.
Must be detail-oriented, proactive, reliable, and flexible.

Nice To Haves

1-3 years of relevant experience preferred, but not required.
Experience in construction or construction sales is a plus.
Experience with Sales Processes or Administration.
Familiarity with BizTrack is a plus.

Responsibilities

Oversee daily operations including ordering, stocking, merchandising, and inventory control.
Input orders and quote material lists accurately.
Assist customers with product selection and provide excellent service.
Write tickets for stock and special orders.
Work closely with outside sales staff and support their accounts.
Monitor open orders and ensure timely completion.
Set up loads with dispatch and coordinate deliveries and credit pick-ups.
Process confirmations, invoices, and credits.
Maintain a clean, organized sales floor.
Operate cash register accurately.

Benefits

Employee Ownership: As a 100% employee-owned company, you will have a stake in our shared success.
Work-Life Balance: Enjoy flexible scheduling options that support your lifestyle.
Career Growth: We are committed to your professional development, providing ongoing learning and advancement opportunities.
ESOP (Employee Stock Ownership Plan), a unique benefit that can provide a financial source for your future/retirement that very few companies offer.
Competitive pay
Medical, Dental, and Vision Plans
100% Employer Paid Group Term Life, AD&D, and STD
Additional Voluntary Life, AD&D, and LTD
Paid Time Off & Holiday Pay
Flexible Spending Accounts
401(k) Plan
Scholarship & Tuition Assistance Programs
Employee Assistance Program