Sales Support Associate
About The Position
AO Globe Life is a company that works with all major members of labor unions, credit unions, associations, and their families across the US, providing them with permanent benefits. We are dedicated to protecting every child and serving all working families, and we are looking for dedicated individuals to join our growing team. We are seeking a Sales Support Associate (Work-From-Home) who will be responsible for explaining to clients the permanent benefits they are entitled to through labor unions, credit unions, and associations. The ideal candidate demonstrates professionalism, empathy, and strong communication skills.
Requirements
- Must be eligible to work in the United States
- Strong English communication skills
- 1+ year of customer service or sales experience
- Strong verbal communication skills with patience and empathy
- Proficiency in using Zoom and digital tools for communication
- Comfortable speaking over the phone
Nice To Haves
- Prior customer service, sales, or client support experience is an asset
Responsibilities
- Serve as the first point of contact for clients via phone and Zoom.
- Explain and review permanent benefits clearly and accurately.
- Guide clients through enrollment and claims processes.
- Maintain accurate documentation of all client interactions.
- Collaborate with team members to deliver an exceptional customer experience.
- Collaborate with teammates to achieve goals
Benefits
- Fully Remote Position
- Full benefit package including Dental, Life, Vision, Medical Insurance, Drug Plan, and death benefit
- Incentive trips (4 per year), performance-based bonuses, flexible schedule, and weekly pay.
- In-depth training, fast career growth, and performance-based promotions
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
