Sales Support and Operations Advisor - Remote

UnitedHealth Group•Eden Prairie, MN

3d•$71,200 - $127,200•Remote

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Solution Sales Support and Operations team partners with Sales Executives and Sales Leaders to provide support through the sales process and ensuring smooth and effective operations. They strive to ensure Sales Executives can maximize their time selling by implementing effective sales processes, optimizing existing processes and working in alignment with matrix partners to ensure Sales team members are set up for success. The team also partners with the Sales team to provide the right tools and resources to engage with prospects, launch prospecting initiatives, close deals effectively, and drive growth. The Solution Sales Support and Operations team serves as a connector to matrix partners, prioritizes key collaboration opportunities and reinforces best practices. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.

Requirements

5+ years of project management experience, sales, client management, client support or market research experience
Experience working in a team environment
Experience with a customer centric approach
Proficient in Excel, PowerPoint, Word
Proven ability to analyze data and make determinations based on findings

Nice To Haves

Experience navigating through a sales cycle/sales process from beginning to end
Healthcare industry experience
Proficiency with various CRM tools, specifically Salesforce
Proven ability to effectively manage your time while working on several competing priorities

Responsibilities

Sales Leader Support -- Partner with sales leaders to support wider team initiatives and goals and to support day-to-day needs for sales leaders
Take on assigned or proactively suggest initiative/project work related to the sales team
Partner to the Sales Leader to support preparation of key metrics, analysis and reports for their team performance
Support leader on key team meetings and follow up as needed; QBRs, Growth reporting updates, etc.
Oversight of forecast collection and alignment to Salesforce
Reinforce and cascade information across the team. Connection point to centralized best practices, capabilities and initiatives (i.e., SF ENT, Edge, Win/Loss, Exec Relationship Tracking, SF Best Practices )
Directly support the quoting processes for solutions running in the SF ENT instance to ensure appropriate documentation and compliance.
Large Deal Support: Partner with Solution Sales Executives to support the day-to-day business activities and sales cycle around their largest deals
Partner with Solution Sales Executives to support their largest deals
Create consistent process and ensure standards for deal flow are met within the defined deals
Provide tactical support around large deals including client materials, debrief calls, meeting notes, setting up internal or external meetings, working with internal teams
Facilitate internal navigation and timely execution from matrix partners supporting the deal
Coordinate communication between sales team members and other departments who are supporting large deals
Sales Process & Prospecting Optimization: - Optimize existing Sales processes and remove barriers to success to ensure Sales team members are set up for success
Analyze and evaluate the current sales processes, identifying inefficiencies, barriers or gaps and suggest improvements with specific timelines
Conduit to the sales training team to recommend topics and support development of content as necessary to the processes.
Work with internal Sales training team to create and maintain sales collateral resources that support the sales process.
Create a centralized resource and discipline for sales-led outreach prospecting initiatives, in partnership with Marketing, Product and BU
Establish process and codify structure of materials to create consistency across initiatives and allow for best practice sharing across teams
Ensure Solution Sales Executive teams have the necessary education and materials to execute effectively on campaigns and initiative
Sales Team Best Practices & Initiatives: Serve as a conduit to Matrix partners and the Centralized Growth office to align to best practices and support initiatives across the Sales team
Support pursuit planning and strategy by leveraging resources including Edge opportunity plans, Test & Improves and Close Plans for key deals
Completion of Sales team requests through the Provider Support Desk including Client Profiles, ContractHub, external document support
Pipeline Salesforce hygiene
Subject matter experts on enterprise initiatives and steward of associated resources, tools, best practices and methodologies

Benefits

In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).
No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume