Sales Enablement and Support Advisor

BlueCross BlueShield of South CarolinaColumbia, SC
1dHybrid

About The Position

Empowers sales team to operate at maximum efficiency and effectiveness by streamlining processes, managing key documentation, and providing essential support during critical sales cycles. Acts as the primary liaison between the sales team and various internal departments, ensuring seamless communication and execution of sales strategies. Description Location: This position is hybrid, full-time (40-hours/week) Monday-Friday in a typical office environment. You will work an 8-hour shift scheduled during our normal business hours of 8:00AM-5:00PM. It may be necessary, given the business need to work occasional overtime. You may be required to travel between buildings. This role is located at 4101 Percival Road, Columbia, SC 29229

Requirements

  • Required Education: Bachelors in a job-related field
  • Required Work Experience: 5 years of experience in sales support, sales enablement, project management, or a related administrative role, preferably within the self-funded National Account sector.
  • Required Skills and Abilities: Exceptional organizational skills and meticulous attention to detail. Strong project management abilities with the capacity to manage multiple deadlines simultaneously. Proficiency in Microsoft Office Suite (PowerPoint, Excel, Word); experience with CRM systems (e.g., Salesforce) is a plus. Excellent written and verbal communication skills. A proactive approach to problem-solving and process improvement. Data and analytical critical thinking capabilities. Ability to persuade, negotiate, or influence others. Ability to work both independently and collaboratively in a fast-paced environment. A high degree of professionalism and strong interpersonal skills for interacting with internal teams and external partners. Comfortable managing data, tracking metrics, and deriving insights from complex information sets.
  • Required Software and Other Tools: Ability to use standard office equipment. Working knowledge of Microsoft Word, Excel, or other word processing/spreadsheet software.
  • Required Licenses and Certificates: Department of Insurance Licensure must be obtained within 60 days of hire in state employed.

Responsibilities

  • Provide dedicated support for the Request for Proposal (RFP) process, including strategic input on sales strategy responses, coordination during peak seasons, and ensuring timely, high-quality submissions.
  • Secure, track, and maintain client references and performance guarantees to build a robust library of social proof and market intelligence.
  • Identify, analyze, and implement improvements to core sales processes. Focus areas include enhancing workflows with key partners and refining sales transition processes, including meticulous tracking and reporting.
  • Conduct comparative analyses of performance guarantees across various markets, industries, and consultants. Track trends to help standardize and improve market-specific offerings and inform strategic decision-making.
  • Assist in developing high-impact sales presentations, pitch decks, and supporting materials.
  • Provide timely assistance with follow-up questions from prospects and clients, ensuring clarity and consistency in communication.
  • Establishes and maintains positive Partner Plan distribution channel relations. Manages working relationship with Partner Plans including legal, policy and procedures and issue resolution.
  • Gather and synthesize market and competitive intelligence to help the sales team better position our offerings. Monitors marketplace regularly to identify trends in sales, competitors, BlueCross BlueShield Association initiatives and product design. Sends/shares data to senior management and Partner Plans for review on a regular basis.

Benefits

  • We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment.
  • Subsidized health plans, dental and vision coverage
  • 401k retirement savings plan with company match
  • Life Insurance
  • Paid Time Off (PTO)
  • On-site cafeterias and fitness centers in major locations
  • Education Assistance
  • Service Recognition
  • National discounts to movies, theaters, zoos, theme parks and more
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