Sales Support Analyst

VSP Vision • New York, NY

9h • $63,000 - $102,375

About The Position

Enable Sales and Sales Operations teams across business area by developing and delivering client ready responses and resolutions to inquiries from all external audiences. Using analytical, critical thinking, project management and problem solving skills to manage simple to complex issues with a focus on accuracy and business alignment. Research and analyze sales, client, broker, and prospect inquiries on all aspects of business area and provide external-ready communications; ensure response/resolution is accurate and aligns with both Sales and Business needs/processes and procedures; collaborate with business partners to address and resolve inquiries as necessary Develop content for all Sales presentations, including introductory presentations, general information, finalist meetings, open enrollment, etc.; manage all content to ensure accuracy of information; create client-specific presentations by interpreting sales objectives and client agenda, and ensuring content and messaging are aligned with objectives Evaluate sales process/procedures, recommend, implement, and manage solutions to improve effectiveness of Sales and Sales Operations teams across business area Recommend and manage or participate in the development of Sales tools based on trends and patterns of inquiries Manage ongoing programs and projects, including data analysis, developing communications, and education/coaching of Sales and Sales Operations Teams Participate in corporate task forces/projects/initiatives and represent Sales on key business decisions, ensuring alignment of sales strategies and considering impacts to Sales and Sales Operations across business area Job Specifications Typically has the following skills or abilities:

Requirements

• Bachelor’s Degree in Business Administration, Business Management, Marketing, or related field, or equivalent experience
• 2+ years’ experience in Sales, Sales Support, Marketing, or related field
• Demonstrated analytical skills, business decision-making skills, and working in a team environment
• Effective communication skills with ability to influence others
• Strong problem-solving, analytical, and critical thinking skills
• Ability to exercise discretion and independent judgment
• Strong understanding of business objectives, business environment, and products
• Experience articulating ideas in presentations and in writing, identifying key findings and recommendations to management and team members
• Demonstrate ability to work with employees at all levels of the organization, as well as outside the company
• Proficient with Word, PowerPoint, and Excel
• Strong organization skills to prioritize multiple tasks while working effectively in a very fast-paced and dynamic environment
• Regularly exercises discretion and independent judgment in the performance of his/her job duties

Responsibilities

• Research and analyze sales, client, broker, and prospect inquiries on all aspects of business area and provide external-ready communications
• Develop content for all Sales presentations
• Evaluate sales process/procedures, recommend, implement, and manage solutions to improve effectiveness of Sales and Sales Operations teams across business area
• Recommend and manage or participate in the development of Sales tools based on trends and patterns of inquiries
• Manage ongoing programs and projects, including data analysis, developing communications, and education/coaching of Sales and Sales Operations Teams
• Participate in corporate task forces/projects/initiatives and represent Sales on key business decisions, ensuring alignment of sales strategies and considering impacts to Sales and Sales Operations across business area

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level