Sales Support Analyst

World Fuel Services • Miami, FL

11d • Onsite

About The Position

At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive. Join World Fuel’s Commercial Aviation group as a Commercial Operations & Sales Support Analyst and play a key role in driving operational excellence and customer satisfaction. In this role, you’ll be the bridge between contract and ad-hoc sales , ensuring accuracy, efficiency, and seamless coordination across multiple processes. You’ll work closely with Sales Executives, validate pricing and quotes, and manage tender processes—all while delivering exceptional support to both internal teams and customers. Onsite position - Miami - must live within 50 miles

Requirements

• Strong analytical skills and attention to detail.
• Proficiency in Excel and Oracle systems .
• Ability to manage multiple priorities in a fast-paced environment.
• A customer-first mindset and excellent communication skills.

Nice To Haves

• Understanding of Commercial Aviation operations and end-to-end processes is a plus.

Responsibilities

• Own the process: Support the full Tender Bid-to-Award cycle , ensuring timely and accurate updates.
• Be the go-to expert: Validate and track Standard & Non-Standard RFP/BSA quotes, revisions, and awards.
• Drive efficiency: Manage daily transaction summaries, reporting needs, and mailbox distributions.
• Collaborate: Work with Sales Support and Shared Services teams on invoicing, pricing inquiries, and after-the-fact setups.
• Stay ahead: Monitor upcoming BSA expirations, extract reports, and follow through on system updates.
• Support ad-hoc sales: Handle fuel price quote requests and assist with fee change notifications.

Benefits

• Impact: Your work directly supports global aviation operations and customer success.
• Growth: Opportunities to learn tender management, pricing strategies, and operational excellence.
• Culture: Collaborative, dynamic team environment with a strong focus on innovation and service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees