Sales Support Analyst - Market Data

ADTM Adenza Technology de Mexico S de RL de CVAtlanta, GA
3dHybrid

About The Position

As a Sales Support Analyst at Nasdaq, you'll play a key role in enabling our sales teams to deliver exceptional client experiences. Working within our Revenue Operations team, you'll manage contract lifecycles, resolve client inquiries, and provide research and analytical support for Nasdaq's Global Data Products—solutions that bring transparency to markets worldwide. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and wants to make a direct impact on client success. Location: Atlanta, GA (Hybrid – 2 days per week in office)

Requirements

  • Bachelor's degree in Business or a related field, or equivalent professional experience.
  • 1-3 years of experience in sales support, client services, or revenue operations.
  • Proven experience supporting fast-paced, global service teams or cross-functional stakeholders.
  • Strong analytical skills with exceptional attention to detail.
  • Excellent written and verbal communication skills across all organizational levels.
  • Self-organized, adaptable, and skilled at managing multiple priorities simultaneously.

Nice To Haves

  • Experience with contract lifecycle management or Salesforce.
  • Familiarity with the market data or financial services industry.
  • Demonstrated problem-solving skills in complex or ambiguous situations.

Responsibilities

  • Partner with sales teams to deliver seamless support and resolve client and contract-related requests.
  • Manage the contract lifecycle for Global Data Products clients, ensuring accuracy and timeliness.
  • Serve as a subject matter expert on market data ordering processes and client workflows.
  • Coordinate research, administrative tasks, and small projects with competing deadlines.
  • Adapt quickly to shifting priorities while maintaining a client-first mindset.

Benefits

  • 401(k) program with 6% employer match
  • Employee Stock Purchase Program with 15% discount
  • Student loan repayment program up to $10k
  • Company paid life and disability plans
  • Generous paid time off
  • Comprehensive medical, dental and vision coverage
  • Health spending account with employer contribution
  • Paid flex days to support mental wellbeing
  • Gym membership discounts
  • Hybrid home/office schedule (for most positions)
  • Paid parental leave
  • Fertility benefits
  • Paid bereavement leave
  • Company gift matching program
  • Employee resource groups
  • Paid volunteer days
  • Education Assistance Program
  • Robust job skills training and Professional development opportunities
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