2026 Sales Summer Internship Program

UWM•Pontiac, MI

9h•Onsite

About The Position

UWM's 12-week internship program offers an immersive experience with over 200 interns, job shadowing, access to senior leaders, and extensive networking opportunities. Experience our one-of-a-kind workplace that thrives on collaboration, teamwork, and innovation. This internship is designed to give you a running start, not one that has you running errands. The Sales Team at UWM is integral to our position as the #1 overall mortgage lender in the nation. This dynamic and driven team is responsible for building and maintaining strong relationships with mortgage brokers and clients, contributing significantly to UWM's growth and success. The Sales Summer Internship Program is a hands-on, immersive experience designed to provide college students with practical knowledge and skills in sales and client relationship management. Interns will work closely with our Sales Team, gaining real-world experience in the mortgage industry and learning from industry leaders. WHAT YOU WILL BE DOING SALES - ACCOUNT EXECUTIVE (AE) The Account Executive role at UWM involves building and maintaining relationships with mortgage brokers to drive sales, while the sales team collaborates to deliver exceptional service and support, ensuring clients receive the best mortgage solutions. WHAT YOU WILL BE DOING: Assist in building and maintaining strong relationships with mortgage brokers and clients Learn how to use UWM’s Easiest Application System Ever (EASE), programs, products, guidelines, and processes Work alongside your Account Executives to deliver up-to-date information about the latest products, resources, and industry updates Support the Sales Team in preparing sales materials, proposals, and presentations Assist in tracking sales metrics, analyzing performance data, and generating reports to support decision-making Conduct market research to identify potential clients, industry trends, and provide insights and recommendations to the Sales Team based on research findings Gain a thorough understanding of UWM's products and services, and effectively communicate their features and benefits to clients SALES TRAINING The Sales Training team at UWM is dedicated to providing comprehensive training and ongoing support to ensure the sales team is equipped with the knowledge and skills needed for exceptional performance and career growth. Interns will have the opportunity to add to and improve training materials for incoming Account Executives. WHAT YOU WILL BE DOING: Create Vyond videos Contribute to special projects aimed at enhancing the sales training processes Utilize the Salesforce application Shadow experienced sales professionals to observe and learn effective sales strategies Create job aids and PowerPoints to support training content Provide feedback on Sales Training programs and suggest improvements to leadership through presentations Complete the Initial Sales Training course Work on projects tailored towards interest in the company Create activities and training materials for new AE's Revamp and improve Continuous Improvement courses Greater focus on internal training opposed to client-facing tasks SUCCESS TRACK The Success Track team at UWM offers an immersive, hands-on experience for college students eager to explore a career in the mortgage and sales industries. Success Track is designed to help mortgage professionals enhance their skills, build their business, and stay ahead in the competitive mortgage industry. The program typically includes various training modules, workshops, and resources that cover a range of topics from industry best practices to UWM's tools and services. Interns will gain invaluable insights into sales techniques, customer relationship management, and industry-specific knowledge through structured training and real-world applications. WHAT YOU WILL BE DOING: Assist the Success Track Coordinators in preparation for weekly classes Conduct client tours on UWM’s campus Contribute to special projects aimed at enhancing Success Track and Broker X Utilize the Salesforce application Shadow experienced sales professionals to observe and learn effective sales strategies Shadow Success Track trainers, coordinators, and instructional designers. Create job aids and PowerPoints to support training content Provide feedback on Success Track and Broker X, and suggest improvements to leadership through presentations Complete the Initial Sales Training course AE SUPPORT & PARTNER SERVICES The AE Support and Partner Services team at UWM is committed to providing dedicated assistance and resources to Account Executives and their broker partners, ensuring seamless operations and exceptional client service. WHAT YOU WILL BE DOING: Assist Account Executives with daily tasks, including client communications, data entry, and report generation Assist the Partner Services team in managing and strengthening relationships with UWM partners Participate in training sessions to gain a deep understanding of UWM’s products, services, and partner-focused initiatives Support the AE team in managing client accounts, addressing inquiries, and providing exceptional customer service Collaborate with various departments, such as marketing and operations, to ensure seamless client service Help prepare and organize materials for client meetings and presentations Conduct research on industry trends, competitor activities, and market opportunities Provide feedback and suggestions for improving AE support processes and efficiency

Requirements

Graduating with a bachelor’s degree in 2026 or 2027 (current junior/senior status)
The ability to work Monday thru Friday, 40-hours a week, fully on-site in Pontiac, MI from May 18th - August 7th
An openness to learning, willingness to be coached, and ability to be flexible in our every-changing industry
Ability to thrive in a team environment
A strong work ethic
A drive to succeed

Nice To Haves

Currently enrolled in a bachelor’s degree program in Sales, Business, Finance, Management, Communications and Hospitality.
Demonstrated interest in sales, customer service, or the mortgage industry
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
Positive attitude, organized, driven, and personable

Responsibilities

Assist in building and maintaining strong relationships with mortgage brokers and clients
Learn how to use UWM’s Easiest Application System Ever (EASE), programs, products, guidelines, and processes
Work alongside your Account Executives to deliver up-to-date information about the latest products, resources, and industry updates
Support the Sales Team in preparing sales materials, proposals, and presentations
Assist in tracking sales metrics, analyzing performance data, and generating reports to support decision-making
Conduct market research to identify potential clients, industry trends, and provide insights and recommendations to the Sales Team based on research findings
Gain a thorough understanding of UWM's products and services, and effectively communicate their features and benefits to clients
Create Vyond videos
Contribute to special projects aimed at enhancing the sales training processes
Utilize the Salesforce application
Shadow experienced sales professionals to observe and learn effective sales strategies
Create job aids and PowerPoints to support training content
Provide feedback on Sales Training programs and suggest improvements to leadership through presentations
Complete the Initial Sales Training course
Work on projects tailored towards interest in the company
Create activities and training materials for new AE's
Revamp and improve Continuous Improvement courses
Assist the Success Track Coordinators in preparation for weekly classes
Conduct client tours on UWM’s campus
Contribute to special projects aimed at enhancing Success Track and Broker X
Shadow Success Track trainers, coordinators, and instructional designers
Provide feedback on Success Track and Broker X, and suggest improvements to leadership through presentations
Assist Account Executives with daily tasks, including client communications, data entry, and report generation
Assist the Partner Services team in managing and strengthening relationships with UWM partners
Participate in training sessions to gain a deep understanding of UWM’s products, services, and partner-focused initiatives
Support the AE team in managing client accounts, addressing inquiries, and providing exceptional customer service
Collaborate with various departments, such as marketing and operations, to ensure seamless client service
Help prepare and organize materials for client meetings and presentations
Conduct research on industry trends, competitor activities, and market opportunities
Provide feedback and suggestions for improving AE support processes and efficiency

Benefits

Paid volunteer hours
Paid training and career development
Medical, dental, vision and life insurance
401k with employer match
Mortgage discount and area business discounts
Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon
Gourmet cafeteria featuring homemade breakfast and lunch
Convenience store featuring healthy grab-and-go snacks
In-house Starbucks and Dunkin
Indoor/outdoor café with Wi-Fi