Sales Strategy & Operations

ElevenLabsNew York City, NY
14hRemote

About The Position

We’re looking for someone to join our team in Sales Strategy & Operations and play a key role in scaling our go-to-market operations. This role is at the intersection of technical problem-solving and operational excellence, focusing on building and maintaining tools, automations, and dashboards that empower our sales, data, and product teams to execute with precision. As part of the Revenue Operations team, you'll collaborate across functions to design and implement systems that streamline sales processes, enhance decision-making, and drive growth. The GTM Strategy and Operations team operates as strategic advisors to key cross-functional partners, podded by functional area (pre- vs. post-sale) to drive revenue acceleration, insights, and business growth. This is an exciting opportunity to bring technical and analytical expertise to a fast-paced, impactful environment.

Requirements

  • 4+ years of Revenue Operations at high-growth technology companies
  • Proven track record of developing and implementing end-to-end solutions, from data collection and analysis to execution.
  • Can break complex problems into smaller, actionable solution steps
  • Strong analytical skills, with proven expertise in SQL and data visualization using BI tools (e.g. Sigma)
  • Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
  • Highly adaptable, with a proactive approach to problem-solving and process improvement.
  • Strong coachability and willingness to learn and adapt to new challenges.

Responsibilities

  • E2E Process Management - Build and maintain strategic automations and standardized processes that support cross-functional teams and promote consistency and adoption.
  • Cross-Functional Collaboration - Collaborate with cross-functional teams to drive initiatives that enhance revenue generation and operational effectiveness.
  • Leadership Partnership - Serve as a trusted partner to leadership, providing strategic insights, actionable recommendations, and performance reporting.
  • Experimentation - Develop and test new ideas, workflows, and sources that improve critical levers within each functional area.
  • Data-Driven Strategy - Oversee analytics and performance analyses across pre-sales functions. Identify areas of opportunity and acceleration; build dashboards and insights that inform experimentation and guide lever improvement.
  • Reporting & Analytics - Lead the design and management of dashboards, reports, and key performance indicators (KPIs) to measure and enhance team performance.

Benefits

  • High-velocity innovation: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
  • A truly global team: Collaboration with teammates across 30+ countries, a global customer footprint and office hubs in New York, London and Warsaw.
  • Annual company offsite for the whole team to get together (the last one in Croatia!)
  • Remote first: We prioritize your talent, not your location, with structured asynchronous workflows for maximum impact and minimal meetings.
  • Continuous growth : Collaborate with AI leaders, shape your path, and contribute where you excel most.
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