Sales Specialist (Hybrid Sales & Yard)
About The Position
The Rock Place-Smyrna, a Outdoor Living Supply company is seeking a dependable, customer-focused Sales Specialist to support both sales and yard operations. This hybrid role is ideal for someone who enjoys working with customers but is equally comfortable operating equipment, handling materials, and staying active throughout the day. Building materials, landscape supply, construction, lumber, or contractor sales experience is strongly encouraged. Reliable attendance is essential to success in this role. If you are hardworking, safety-minded, and looking for an opportunity to grow with a strong team, we encourage you to apply. In this hybrid role, you will support the full customer experience from the first phone call or store visit through order fulfillment.
Requirements
- High school diploma or equivalent required
- 1+ year of customer service, sales, warehouse, retail, or building materials experience preferred
- Bilingual Spanish strongly preferred
- Comfortable working in a fast-paced, team-oriented environment
- Strong communication and problem-solving skills
- Basic math and computer proficiency
- POS or inventory system experience preferred
- Forklift or equipment experience is a plus (training available)
- Must be at least 18 years old
- Ability to alternate between sitting, standing, and walking throughout the workday
- Frequent use of computers, phones, and other standard office equipment
- Ability to occasionally lift and carry materials up to 50 lbs. without assistance
- Comfortable working outdoors periodically to assist customers, fulfill orders, and support store operations
- Ability to bend, reach, and move products as needed
- Capable of working in varying weather conditions when supporting yard activities
- Comfortable in environments with occasional dust typical of landscape materials
- Saturday availability is required
- Holiday work may be required
Responsibilities
- Serve as a first point of contact by greeting walk-in customers and answering incoming phone calls promptly with fast, friendly, and professional service.
- Identify customer needs and recommend the right products and solutions.
- Prepare quotes and accurately process sales orders.
- Operate POS systems for cash, credit, and debit transactions.
- Handle returns, exchanges, and special orders efficiently and professionally.
- Build strong relationships with contractors and homeowners to drive repeat business.
- Resolve customer concerns quickly while maintaining a high level of customer satisfaction.
- Safely operate forklifts, loaders, and other material-handling equipment (training available).
- Pull orders and assist customers with locating, loading, and securing materials.
- Label, package, and inspect materials to ensure accuracy and quality.
- Organize inventory and help maintain accurate stock levels.
- Keep the yard clean, safe, and efficient.
- Support dispatch activities and coordinate local deliveries.
Benefits
- Medical, Dental, and Vision coverage
- Company-paid Life Insurance
- Company-paid Short-Term and Long-Term Disability
- 401(k) with company match
- Wellness program
- Boot reimbursement program
- Tuition reimbursement opportunities
- Paid holidays and eligible paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
