Sales Specialist (Hybrid Sales & Yard)

OUTDOOR LIVING SUPPLY LLC•Franklin, TN

4d•Hybrid

About The Position

The Rock Place-Franklin, a Outdoor Living Supply company is seeking a dependable, customer-focused Sales Specialist to support both sales and yard operations. This hybrid role is ideal for someone who enjoys working with customers but is equally comfortable operating equipment, handling materials, and staying active throughout the day. Building materials, landscape supply, construction, lumber, or contractor sales experience is strongly encouraged. Reliable attendance is essential to success in this role. If you are hardworking, safety-minded, and looking for an opportunity to grow with a strong team, we encourage you to apply. In this hybrid role, you will support the full customer experience from the first phone call or store visit through order fulfillment. Outdoor Living Supply is an organization committed to safety, service, and operational excellence. Every team member plays a vital role in delivering the materials that help build outdoor spaces in the communities we serve. We offer you a better way to grow. If you’re looking for more than just a paycheck, this is an opportunity to build a long-term career with a company focused on operational strength, consistency, and future success. Apply today and start building your future with Outdoor Living Supply.

Requirements

High school diploma or equivalent required
1+ year of customer service, sales, warehouse, retail, or building materials experience preferred
Comfortable working in a fast-paced, team-oriented environment
Strong communication and problem-solving skills
Basic math and computer proficiency
Must be at least 18 years old
Ability to alternate between sitting, standing, and walking throughout the workday
Frequent use of computers, phones, and other standard office equipment
Ability to occasionally lift and carry materials up to 50 lbs. without assistance
Comfortable working outdoors periodically to assist customers, fulfill orders, and support store operations
Ability to bend, reach, and move products as needed
Capable of working in varying weather conditions when supporting yard activities
Comfortable in environments with occasional dust typical of landscape materials
Saturday availability is required
Holiday work may be required

Nice To Haves

Building materials, landscape supply, construction, lumber, or contractor sales experience is strongly encouraged.
Bilingual Spanish strongly preferred
POS or inventory system experience preferred
Forklift or equipment experience is a plus (training available)
We value team members who are dependable, safety-minded, and take initiative without needing constant direction.

Responsibilities

Serve as a first point of contact by greeting walk-in customers and answering incoming phone calls promptly with fast, friendly, and professional service.
Identify customer needs and recommend the right products and solutions.
Prepare quotes and accurately process sales orders.
Operate POS systems for cash, credit, and debit transactions.
Handle returns, exchanges, and special orders efficiently and professionally.
Build strong relationships with contractors and homeowners to drive repeat business.
Resolve customer concerns quickly while maintaining a high level of customer satisfaction.
Safely operate forklifts, loaders, and other material-handling equipment (training available).
Pull orders and assist customers with locating, loading, and securing materials.
Label, package, and inspect materials to ensure accuracy and quality.
Organize inventory and help maintain accurate stock levels.
Keep the yard clean, safe, and efficient.
Support dispatch activities and coordinate local deliveries.