Sales Specialist (Payments)

Guesty

2d

About The Position

Guesty is the all-in-one platform helping hospitality businesses around the world automate, optimize, and scale their operations. We’re a fast-growing global startup that’s transforming how the industry works — from guest experience to business growth.
With a powerful suite of features and integrations with 150+ industry partners — including Airbnb, Vrbo, Booking.com, Expedia, Google Travel, and many more — Guesty empowers property managers to deliver top-tier guest experiences while running more efficient, data-driven operations.
We’re proud to have over 900+ team members across 16 countries worldwide, all working together to build the future of hospitality technology.
If you’re looking to grow your career in a dynamic, global, and impact-driven environment, we’d love to hear from you.
The Role GuestyPay is a core growth engine for Guesty. As a Sales Specialist, you are responsible for the “Internal Sale”—taking customers who have expressed interest and driving them through the final stages of the funnel. You are the bridge between a signed contract and a live, revenue-generating merchant.
This is a high-velocity, junior sales position. You aren’t just an administrator; you are a pipeline driver. Your mission is to use your persuasion, persistence, and problem-solving skills to overcome friction, handle objections, and ensure our users successfully adopt Guesty’s fintech solutions.

Requirements

• High Energy & Resilience: You thrive in a fast-paced environment and view “no” as a challenge, not a setback.
• Strong Communication: You can craft compelling emails and hold professional, persuasive phone conversations with business owners.
• Extreme Organization: Ability to manage a dense “to-do” list with zero balls dropped.
• Tech-Savvy: Familiarity with Salesforce, Zendesk, or Google Suite is a plus.
• Ambition: You are looking to kickstart a career in Fintech or SaaS Sales and are willing to put in the work to master the fundamentals.

Responsibilities

• Drive Account Activation: Own a high-volume pipeline of pending applications. You are measured on your ability to turn “Pending” into “Closed-Won.”
• Persuasive Outreach: Conduct high-volume outbound calls and emails to motivate users to complete the GuestyPay application process.
• Objection Handling: Confidently address customer concerns regarding documentation, security, and process complexity. You don’t take “I’ll do it later” for an answer.
• Pipeline Management: Monitor hundreds of accounts simultaneously, ensuring no deal “stagnates” in the funnel for more than 72 hours.
• Cross-Functional Collaboration: Partner with the Underwriting and Operations teams to troubleshoot application errors and expedite bank approvals.
• Product Advocacy: Learn the “Why” behind GuestyPay to effectively pitch its value proposition over competitors during the onboarding journey.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees