About The Position

We’re looking for a Manager of Solutions Consulting with a proven leadership background to join our fast-paced, high-energy Solutions Consulting team. The Manager of Solutions Consulting is responsible for guiding and mentoring a group of PreSales Solutions Consultants as they partner with the sales teams to present Blackbaud’s solutions in a compelling, valued-based approach to prospects and customers as a part of the sales process. The ideal candidate is passionate about the Solutions Engineer’s role in driving sales success, liaises effectively across the organization at all levels, is detail and process oriented, effective at negotiation with diplomacy and tact, and above all takes pride in the growth and development of their team members.

Requirements

  • Strong people-centric mindset, prior management experience preferred
  • 5+ years’ experience in Solutions Consulting within SaaS
  • Highly effective listening and critical thinking skills
  • Excellent communication and presentation skills
  • Strong organizational, project management and time management skills

Nice To Haves

  • Prior knowledge or experience working with Blackbaud products and of the nonprofit industry strongly preferred

Responsibilities

  • Lead a team of Solutions Consultants in support of sales pursuits across vertical market groups in the US and Canada
  • Oversee the day-to-day operations and resource management of your team, such as opportunity, project, and account assignment of Solutions Consultants, as well as resolution of scheduling conflicts
  • Lead all aspects of people management, including recruiting, hiring, coaching, training, regular 1:1s and performance reviews
  • Advise Solutions Consultants (and sales, sales managers, overlays) on pursuit strategy, maintaining oversight on SC opportunities, particularly Gold level and higher deals
  • Reporting and Analysis: monitor team performance against key metrics, including sales performance, activity distribution and capacity planning
  • Build strong relationships and work collaboratively with partner groups, including Sales, Marketing, Product Management, and Customer Operations

Benefits

  • Medical, dental, and vision insurance
  • Remote-first workforce
  • 401(k) program with employer match
  • Flexible paid time off
  • Generous Parental Leave
  • Volunteer for vacation
  • Opportunities to connect to build community and belonging
  • Pet insurance, legal and identity protection
  • Tuition reimbursement program

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

No Education Listed

Number of Employees

1,001-5,000 employees

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