Sales & Service Technician
About The Position
General Duties: • Trouble Shoot, analyze and repair various types of circuits (POTS, Specials, Coin & DSL), premise equipment facilities (Residential & Business) • Perform repair and preventative maintenance of cable using various types of test gear; perform routine maintenance of various plant elements • Provide information to complete jobs, work orders and service orders, coordinate with assignments as needed; correct maps and complete records • Interact in internal/external customers in a professional manner to complete job assignments and attain service objectives • Support and actively participate in promotion and sale of company services Qualifications: • High School Diploma or equivalent • Experience in telecommunications installation and maintenance • Basic keyboard and software skills • Must complete pole climbing certification, for which an individual cannot exceed 275 lbs.; fully clothed and with proper footwear • Must complete company provided training and demonstrate ability to complete full installs • Ability to work independently and desire to work ‘face-to-face’ with customer • Ability to work outdoors in adverse weather conditions and in isolated or confined spaces • Valid driver’s license and satisfactory driving record; CDL preferred • Must be available for flexible scheduling, holidays, after hours and call-outs • TESTS: Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policy
Requirements
- High School Diploma or equivalent
- Experience in telecommunications installation and maintenance
- Basic keyboard and software skills
- Must complete pole climbing certification, for which an individual cannot exceed 275 lbs.; fully clothed and with proper footwear
- Must complete company provided training and demonstrate ability to complete full installs
- Ability to work independently and desire to work ‘face-to-face’ with customer
- Ability to work outdoors in adverse weather conditions and in isolated or confined spaces
- Valid driver’s license and satisfactory driving record
- Must be available for flexible scheduling, holidays, after hours and call-outs
- TESTS: Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policy
Nice To Haves
- CDL preferred
Responsibilities
- Trouble Shoot, analyze and repair various types of circuits (POTS, Specials, Coin & DSL), premise equipment facilities (Residential & Business)
- Perform repair and preventative maintenance of cable using various types of test gear; perform routine maintenance of various plant elements
- Provide information to complete jobs, work orders and service orders, coordinate with assignments as needed; correct maps and complete records
- Interact in internal/external customers in a professional manner to complete job assignments and attain service objectives
- Support and actively participate in promotion and sale of company services
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
