Sales/Service Technician

Sure-Dry LLC•Wausau, WI

About The Position

Service Technician - For Those Who Love Sales, Independence & High Standards If you’re motivated by results, enjoy helping customers make smart decisions, and like working independently within a proven system, this role is built for you. At Sure-Dry, our Service Technicians are trusted advisors—not just technicians. We provide exceptional training, clear processes, and proven systems so you can confidently identify opportunities, recommend solutions, and create real value for homeowners while earning commission along the way. We’re looking for a driven, customer-focused Service Technician who enjoys consultative selling, takes pride in performance, and knows how to turn service visits into long-term solutions. You’ll run pre-scheduled maintenance appointments, perform detailed inspections, and identify and recommend upgrades that improve system performance, safety, and longevity—while delivering a true “WOW” homeowner experience.

Requirements

Valid non-probationary driver’s license and safe driving record
Comfort working independently and managing a structured daily route
Strong communication skills and confidence with homeowners
Customer-first mindset with consultative sales focus
Construction or trade experience preferred
Consultative sales or upsell experience strongly preferred
Ability to work in crawlspaces and lift up to 75 lbs.
Ability to understand, speak, read, and write in English

Nice To Haves

Construction or trade experience preferred
Consultative sales or upsell experience strongly preferred

Responsibilities

Run annual maintenance appointments with efficiency, confidence, and professionalism
Conduct thorough inspections and identify consulting opportunities
Educate homeowners and recommend smart system upgrades
Present solutions clearly and ethically
Work independently using proven processes and tools
Deliver a high-trust, high-value customer experience
Meet quality, performance, and sales expectations