Sales & Service Technician

Groundworks•Huntsville, AL

2d•Hybrid

About The Position

Ready to build your future? We're Groundworks, North America's leading foundation repair and water management specialist. We're more than a company - we're a team driven by purpose. As a Top Workplace, we're looking for top talent to fuel our mission: to protect, repair, and improve our customers’ greatest asset – their home. But what makes us a great place to work? Here, you'll find real career growth, comprehensive and affordable benefits, a culture that values hard work and innovation, and company ownership equity. Whether you’re starting your career or looking for your next big move, we offer hands-on training, advancement opportunities, and the chance to make a real impact every day. Join us and lay the foundation for your success. Apply today! AFS, A Groundworks Company, is seeking talented Sales & Service Technician to join their team in the Huntsville, AL area! The Sales & Service Technician is an integral part of the customer journey post installation. They focus on partnering with customers to inspect and service preexisting company installed foundation repair and water management solutions. The Service Technician supports our customers with additional solutions options and needs. Why you should join our Service Team Base Pay + Commission with NO CAP on earnings Average annual earnings $120,000 Company Vehicle and Gas Card provided Full-time nonseasonal work Pre-qualified, high-quality appointments, no cold-calling required! Advanced leadership training opportunities from a promote from within led culture Benefits include Medical, Dental, Vision, Long/Short Term Disability, Life insurance, 401(k) with a company match, PTO after applicable waiting periods Equity in North America’s Leading Foundation Repair and Water Management Company

Requirements

1 or more years of proven sales experience preferred but not required
Construction/Home Improvement experience preferred
Proven customer relations experience preferred
High school diploma or GED or equivalent experience
A valid, non-restrictive Driver's License is required
Full-time
Remote & Onsite: Reporting into and working remotely of Branch location
Servicing area within territory

Responsibilities

Execute appointments scheduled with customers
Travel to customers' home based on assigned appointments
Build long-term relationships with customers and professionally represent the company
Recommend additional products and services to enhance or improve original installation or to remedy a potential issue through established processes and procedures
Perform annual customer maintenance visits, examining work previously completed
Perform reactive service appointments, diagnose, and fix any issues
Install additional products purchased by the customer as necessary
Adhere to safety regulations and procedures when carrying out responsibilities
Examine solutions installed by the company and determine potential warranty or non-warranty work
Communicate the status of each job (completions and complications) and submit all necessary documentation to the Service Manager and customer as required
Other duties as assigned

Benefits

Base Pay + Commission with NO CAP on earnings
Average annual earnings $120,000
Company Vehicle and Gas Card provided
Full-time nonseasonal work
Pre-qualified, high-quality appointments, no cold-calling required!
Advanced leadership training opportunities from a promote from within led culture
Benefits include Medical, Dental, Vision, Long/Short Term Disability, Life insurance, 401(k) with a company match, PTO after applicable waiting periods
Equity in North America’s Leading Foundation Repair and Water Management Company
Competitive Pay
Employee Company Ownership Opportunities
Industry Leading Training Programs
Leadership Development and Career Growth Tracks
Comprehensive and Affordable Benefits Package
Top Workplace with Award Winning Culture