Sales Service Manager

Remington HotelsNew Orleans, LA
37d

About The Position

Le Pavillon Hotel is seeking a motivated, personable, and detail-oriented Service Sales Manager to lead the planning and sales of meetings, social events, and special occasions. This role is ideal for an energetic hospitality professional who excels at relationship-building, event execution, and revenue generation while delivering exceptional guest service.

Requirements

  • Minimum of 2 years experience in catering sales, event planning, or hotel sales.
  • Excellent communication, negotiation, and relationship-building skills.
  • Proven ability to manage multiple events and deadlines in a fast-paced environment.
  • Strong knowledge of banquet operations, food & beverage service, and event logistics.
  • Experience with sales and event management systems (CI/TY preferred).
  • Genuine passion for hospitality and delivering exceptional guest experiences.

Responsibilities

  • Manage the full sales cycle for catering events, including weddings, meetings, receptions, and social functions.
  • Detail and manage Senior Sales Manager group bookings of 40 guests and under.
  • Conduct site tours and menu tastings to showcase the hotel's event spaces and culinary offerings.
  • Prepare professional proposals, contracts, and Banquet Event Orders (BEOs).
  • Collaborate closely with banquet, culinary, A/V, and operations teams to ensure flawless event execution.
  • Develop new business through prospecting, networking, and maintaining strong client relationships.
  • Maximize revenue through strategic upselling and creative event design.
  • Monitor event budgets, billing, and financial accuracy.
  • Represent Le Pavillon Hotel at industry events, bridal shows, and community functions.

Benefits

  • Supportive and collaborative team environment
  • Competitive salary with commission and bonus opportunities
  • Comprehensive health, dental, and vision benefits
  • Generous hotel discounts
  • Paid time off and holidays
  • Career growth and development opportunities
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