Sales Service Coordinator - Security (823)

KURZ TRANSFER PRODUCTS • Charlotte, NC

20d • Onsite

About The Position

The Sales Coordinator – Security Products serves as the primary point of contact for internal and external customers, supporting Business Area Security with a focus on card, brand protection, and high-security products. This role is responsible for delivering excellent customer service, supporting sales revenue goals, and ensuring smooth coordination between customers, sales, and internal teams.

Requirements

• Associate’s degree or 2–3 years of related experience (or equivalent combination)
• Strong communication, organization, and problem-solving skills
• Ability to work in a fast-paced environment and manage multiple priorities
• Proficiency in Microsoft Office
• Strong math skills and attention to detail

Nice To Haves

• SAP or order entry system experience preferred

Responsibilities

• Provide responsive customer support and ensure on-time order processing and shipments
• Coordinate communication between customers, sales, manufacturing, planning, and accounting
• Enter and manage sales orders, order changes, and customer complaints in CRM systems
• Verify purchase orders and gather customer specifications to process orders accurately
• Monitor order progress through production and communicate updates to stakeholders
• Maintain accurate documentation for orders, invoices, pricing, and related records
• Promote new products and support sales growth initiatives
• Identify process improvements and support continuous improvement efforts
• Occasional client site travel (less than 10%)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree